The Rotterdam is a beautiful ship, and the fjords of Norway are visually overwhelming. The crew and service staff were outstanding.
Embarkation
4 out of 5
Embarkation moved from Amsterdam to Rotterdam, due to limited service at the canal locks. Not the fault of Holland America, but it created
Ship experiences
Food and Dining
4 out of 5
Dining rooms and specialty dinning were very good. The quality of the food in the buffet was top notch. We booked a package that included a drink package, Wi-Fi, specialty dinning and shore excursion credits. Apparently, HA doesn't have a provision for allowing the drink package to be upgraded to the premium package, if you have booked the bundle. First time I've ever seen a cruise line unwilling to take my money for an upgrade. HA needs to fix this.
Onboard Activities
5 out of 5
We participated minimally in these activities. The spa services were very good.
Entertainment
5 out of 5
Plenty of live music to enjoy. We especially enjoyed the rock band and blues band venues, but there is more than that to choose from. The musical talent was outstanding.
Service and Staff
5 out of 5
Service was great, and the staff was always helpful when needed. Requested Ice in the cabin on day 1, and never has to ask again. The room steward was outstanding.
Ship Quality
5 out of 5
The Rotterdam is a beautiful new ship. Everything was spotless clean.
Cabin / Stateroom
5 out of 5
Our cabin was very nice. The bed was comfortable, and the room was always clean. we were moved to deck 8, so we were not on the spa deck.
Ship tip
On most nights, the bars and casino were all closed up by 1:00am. If you like to be active late into the night, you might be disappointed.
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