Beautiful ship

Item: Rotterdam Retired
Rating: 3.9
Author: shawnee13675

Rotterdam Retired Cruise Review to Caribbean - Western

shawnee13675

Contributor Level: First Mate

24 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 11

Helpful Votes: 194

Overall rating:

3.9 out of 5

7 Night Western Caribbean Holiday (Tampa Roundtrip)

Sail date: December 30, 2018

Ship: Rotterdam Retired

Cabin type: Suite

Cabin number: 6223

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Due to heavy fog over 8 hours late boarding. Sketchy communication regarding delay. Beautiful ship. New Year's cruise. We had an aft handicap facing cabin with an awesome view. Some of the service needed improvement. We are 4 star mariners and noticed a decrease in the quality of Holland America. Don't know if we would cruise with them again.

Embarkation

3 out of 5

Long delay due to fog. Hit or miss communications regarding delay.

Ship experiences

Food and Dining

5 out of 5

Main dining room and lido food was usually very good.

Onboard Activities

2 out of 5

Casino left much to be desired. Only 6 tables and would not open table when requested. Casino pales in comparison to Carnival.

Entertainment

4 out of 5

Illusionist/comedian was good

Service and Staff

3 out of 5

Wait staff was good, room steward just ok.

Ship Quality

5 out of 5

Beautiful ship. Nice that carpeting by elevator marked forward.

Cabin / Stateroom

2 out of 5

This was a handicap cabin facing aft. Lots of open space. Lacking in drawers. Only a shower with floor drains which flooded bathroom floor on occasion. Only one small shelf in bathroom.