Terrible

Rotterdam Retired Cruise Review to Canada, New England, New York

bobsteve

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

2.6 out of 5

10 Night Canada & New England Discovery (Montreal To Ft. Lauderdale)

Sail date: October 14, 2017

Ship: Rotterdam Retired

Cabin type: Oceanview

Cabin number: 3420

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Holland America needs Customer service. You can see where they are cutting expense in quality of food and entertaining guest. Specialty Restaurant food as bad as dinning room.

Embarkation

3 out of 5

Fair

Ship experiences

Food and Dining

1 out of 5

Cold cafeteria food. Everything was gravy over some dried meat. Salads greens where brown,old product

Onboard Activities

1 out of 5

Limited. Felt like Senior living Facility

Entertainment

1 out of 5

Second rate. One was worse than other

Service and Staff

3 out of 5

Waiters didn't understand English very well. Slow service dinning room. Management bunch clowns. Room steward excellent

Ship Quality

2 out of 5

Fair. Old Ship

Cabin / Stateroom

4 out of 5

Nice. Comfortable

Ship tip

Do not book Holland America

Thumbs up

Ports of call

Montreal, Quebec

3 out of 5

Quebec City, Quebec

4 out of 5

Charlottetown, Prince Edward Island

2 out of 5

Sydney, Nova Scotia

2 out of 5

Halifax, Nova Scotia

3 out of 5

Bar Harbor, Maine

5 out of 5

Arcadia National Forest a must tour

Thumbs Up 5

Boston, Massachusetts

1 out of 5

4 hrs in Port. Stayed on ship

Thumbs Up 0

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Disembarkation

5 out of 5

1 Comment

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