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Terrible

Rotterdam Retired Cruise Review to Canada, New England, New York

Cruises: 7+ cruises
Review: 1
Helpful Votes: 6

Overall rating:

2.6 out of 5
Rotterdam Retired

10 Night Canada & New England Discovery (Montreal To Ft. Lauderdale)

Sail date: October 14, 2017

Ship: Rotterdam Retired

Cabin type: Oceanview

Cabin number: 3420

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Holland America needs Customer service. You can see where they are cutting expense in quality of food and entertaining guest. Specialty Restaurant food as bad as dinning room.

Embarkation

3 out of 5
Fair

Ship experiences

Food and Dining

1 out of 5
Cold cafeteria food. Everything was gravy over some dried meat. Salads greens where brown,old product

Onboard Activities

1 out of 5
Limited. Felt like Senior living Facility

Entertainment

1 out of 5
Second rate. One was worse than other

Service and Staff

3 out of 5
Waiters didn't understand English very well. Slow service dinning room. Management bunch clowns. Room steward excellent

Ship Quality

2 out of 5
Fair. Old Ship

Cabin / Stateroom

4 out of 5
Nice. Comfortable

Ship tip

Do not book Holland America

Thumbs up

Ports of call

Montreal, Quebec

3 out of 5

Quebec City, Quebec

4 out of 5

Charlottetown, Prince Edward Island

2 out of 5

Sydney, Nova Scotia

2 out of 5

Halifax, Nova Scotia

3 out of 5

Bar Harbor, Maine

5 out of 5
Arcadia National Forest a must tour
Thumbs Up

Boston, Massachusetts

1 out of 5
4 hrs in Port. Stayed on ship
Thumbs Up

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Disembarkation

5 out of 5
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1 Comment

rosepetersen    7 years ago

I found the service on the Rotterdam excellent, but agree the food wasn’t up to HALs usual standard this past trip (Atlantic provinces) but I mostly missed the fresh flowers, they were not there. Even the orchids on the table of the Lido were wilted. I did enjoy the entertainment. I love the size of the ship for ease of access.
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