Very disappointed

This was a poorly functioning ship. The buffet was average at best, main dining food had small portions without any flavor, the cafe ran out of options early in the evening, and all meal service stopped by 11 pm. The wait staff did not check up on refilling beverages.

 Entertainment was below average. Entertainment was late by at least 5 minutes every night. The acts were very short- one comedian only had a 20 minute act! There was only one 'adult oriented' activity the whole week. The live music was performed by decent bands, but mediocre singers. 'Dance parties' were not live music, but soundtracks lead by people who didn't know the right moves to the songs. The staff for the daytime activities seemed confused by their roles sometimes.

The pool was disappointing. The pools were not heated, and the hot tubs felt like lukewarm bath water. The jets were not very strong. 

Excursions and the staff presence was poor.

Because of bad weather, an majority of shore excursions were cancelled at Belize; instead of having staff to potientally rebook people, we were left to figure out off shore expeditions on our own. 

The process of getting to RCI excursions was a little confusing and a cluster, because most met off the boat, in the same area.

The captain chose to not port at Costa Maya due to poor weather. The announcement was made that onboard entertainment would be available immediately, but there were no updates or schedule changes for over 4 hours! Poor planning on the activity director's part! 

The cabin service was average. We were not told when our room would be cleaned, so it was always a guessing game as to whether the attendant would be in our room or not! One day he came early, asked us to call him back when we were leaving the room. After we called, he didn't come back at all! 

While I understand most staff were foreign nationalities, the language barrier seemed difficult for over half the staff, especially at the customer service desk. 

As expected, anything ala carte on the boat is very expensive. Even items in the gift shops were above US store prices! 

And the decor. It felt like the 1970s! Busy wall paper, old art work, old, dated art work, and very big, bulky, dated furniture.