luggage was damaged. upon arrival handle was missing. upon departure another bag had 2 broke wheels and a handle. Trip had a few hiccups but princess stepped up and made the trip memorable.

Item: Regal Princess
Rating: 4.2
Author: bgressett

Regal Princess Cruise Review to Caribbean - Western

bgressett

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

4.2 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Galveston Roundtrip)

Sail date: November 19, 2023

Ship: Regal Princess

Cabin type: Suite

Cabin number: B332

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

trip good. luggage damage still needs to be addressed.

Embarkation

1 out of 5

ship scheduled to leave at 3 but left at 5pm

Ship experiences

Food and Dining

3 out of 5

initally the food service was just adequate. Once I addressed this matter princess was swift on correcting the issues and the rest of the week was memorable.

Onboard Activities

4 out of 5

trivia and yes.

Entertainment

3 out of 5

DJ's were great. comedian great. The illusionist so so.

Service and Staff

3 out of 5

room steward great. service poor at first . long waits for food and water. Again princess stepped up and corrected everything.

Ship Quality

5 out of 5

yes

Cabin / Stateroom

5 out of 5

great cabin.

Ship tip

Expect a great trip but if there is a problem address it to management they are quick to respond and help work out the issue.

Thumbs up

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

great

Thumbs Up 0

Belize City, Belize

5 out of 5

great

Thumbs Up 0

Cozumel, Mexico

5 out of 5

great

Thumbs Up 0

Disembarkation

5 out of 5

faster and much smoother than arrival.

7 Comments

WhippetMum 11 months ago

Glad you enjoyed your Princess cruise

Thumbs Up 0

Flag

karlgrgurich 11 months ago

We have had very few issues on Princess, but have found resolution for the one we did have. Glad you did too!

Thumbs Up 0

Flag

willwork4cruz 11 months ago

Thanks for the tip. Can you explain what kind of issues you complained about?

Thumbs Up 1

Flag

Gwbigdog 11 months ago

Thanks for sharing

Thumbs Up 0

Flag

cruising2004 11 months ago

Glad everything worked out. Thank you for your review.

Thumbs Up 0

Flag

TwisterSister86 11 months ago

Happy to hear that things were quickly made right! May your next cruise be amazing.

Thumbs Up 0

Flag

javawoody 1 year ago

Glad you enjoyed the cruise

Thumbs Up 0

Flag