Beautiful ship but she can't handle her own capacity

Regal Princess Cruise Review to Caribbean - Eastern


Contributor Level: Second Mate
Experience: 7+ cruises
Reviews: 3
Helpful Votes: 17

Overall Rating:

3.0 out of 5
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 16, 2014
Ship: Regal Princess
Cabin Type: Suite
Cabin Number: 336
Traveled As: Couple
Reviewed: 2 years ago

This big new ship is very nice but has some serious design flaws. The dining rooms do not handle all the diners so "anytime" seating is really "no time" seating. We had to wait an hour or more or eat elsewhere several nights. The reservations were all gone within 10 minutes of the reservation desk opening. The theater also has capacity problems and will "sell out" well prior to show time. The tendering experience is also a mess as the crew clearly has no experience with a ship this large and tendering.

But I think the greater disappointment is poor entertainment and not much fun to do, very boring activities coupled with a "customers always wrong" attitude from the staff. I get that the customer may not always be right but this is the other extreme. I was reprimanded for bringing towels from one pool deck to another, really?

Food and Dining

3 out of 5
Some was very good, but in general Princess is not the best for food

Onboard Activities

1 out of 5
just nothing to excite

Entertainment

3 out of 5
the outside entertainment was good but the regular stuff was boring

Service and Staff

3 out of 5
Poor customer service

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Good on demand TV

Ship Tip

Small crowded elevators. Plenty of deck chairs.

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