Regal Princess Cruise Review to Caribbean - Eastern

Contributor Level: Second Mate

Experience
7+ cruises

Reviews
3

Helpful Votes
13

3 out of 5

Beautiful ship but she can't handle her own capacity

Sail Date: November 16, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Suite

Cabin: 336

This big new ship is very nice but has some serious design flaws. The dining rooms do not handle all the diners so "anytime" seating is really "no time" seating. We had to wait an hour or more or eat elsewhere several nights. The reservations were all gone within 10 minutes of the reservation desk opening. The theater also has capacity problems and will "sell out" well prior to show time. The tendering experience is also a mess as the crew clearly has no experience with a ship this large and tendering.

But I think the greater disappointment is poor entertainment and not much fun to do, very boring activities coupled with a "customers always wrong" attitude from the staff. I get that the customer may not always be right but this is the other extreme. I was reprimanded for bringing towels from one pool deck to another, really?

Ship Quality
Food and Dining
Some was very good, but in general Princess is not the best for food
Cabin / Stateroom
Good on demand TV
Service and Staff
Poor customer service
Entertainment
the outside entertainment was good but the regular stuff was boring
Onboard Activities
just nothing to excite
Destinations and Excursions

Tip

Small crowded elevators. Plenty of deck chairs.



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