Itinerary is fair. Long time to get there and back but we knew that. Ship was a big disappointment, very outdated. Staff were great. Awesome customer service. Folks with respiratory issues cannot visit the casino or reach the Aurora Theatre's (where nightly shows were presented) without dealing with the smoking in the casino. Guests should not have to be exposed to smoking.
Embarkation
2 out of 5
Ship was just arriving into port after a 16 day trip so our embarkation was delayed until 2pm!
Ship experiences
Food and Dining
4 out of 5
Main dining rooms were great. Selina was fabulous and her helper Shannah did a great job. Being on a cane, buffet service was a challenge but Sevina was there every morning and an awesome assistant to me! Didn't visit any specialty restaurants
Onboard Activities
2 out of 5
Solarium only had q hot tub which might have accommodated 6 guests (although it said 15 max!). Couldn't visit the casino as it was a smoking area. Didn't want to stink! It was bad enough to just walk through it to get to the Aurora Theatre
Entertainment
2 out of 5
1st night's wasn't until 9:15pm so we didn't go due to being tired from traveling. Attended 2nd nt and left early - not enjoyable. Attended 3rd Street- was "ok" but nothing to write home about so we didn't go to anymore
Children's Programs
No children
Service and Staff
5 out of 5
Sevina, head table waitress was phenomenal. Very personal and caring. Always went above and beyond to provide service. Statesman, Ben, did a great job
Also very helpful. Customer service desk personnel very helpful.
Ship Quality
1 out of 5
Ship was clean but very outdated. Elevators only on one side of the ship. Internet service was horrible. It was constantly dropping. Couldn't talk on our phones in our cabin. Had to go out onto thr balcony. When you pay for internet, it should always be available!
Cabin / Stateroom
3 out of 5
Size of cabin and layout made it difficult to bring the scooter into the room
I left it in the hallway. The shower had a curtain that you couldn't contain the water into the shower. Had to put towels down to soak up the water. "Coolers" really shouldn't even be called that. Drinks barely cool. Closet space was great. Glad we upgraded to the larger balcony or it wouldn't have been as enjoyable. Bed was very comfortable. Bathroom water would start out cool, but you couldn't brush your teeth without having to have hot water as it wouldn't stay cold. I realize thr shipping was old, but 2 electrical outlets are not acceptable in this time era. With my husband on a cpap and me on a bipap machine, we had to have extension cords run across the floor to the bed and then had to unplug them every day for our electronics! Just a HUGE inconvenience.
Ship tip
Don't do it! Again the people are great, but the ship is a big disappointment.
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