DO NOT TAKE THIS, OR ANY NORWEGIAN CRUISE LINES, CRUISE--They only care about profit, not guests!
Pride of America Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: April 13, 2024
Ship: Pride of America
Traveled as: Couple
Reviewed: 6 months ago
Review summary
NCL ruined our cruise experience. The ship broke down due to their lack of proper maintenance and we were stuck in one port for several days with extremely limited updates or communication from the cruise staff. We entirely missed our stop in Kona, our two days in Kauai were reduced to one day, and sailing past the Na'Pali coast was totally eliminated from our itinerary. The entertainment lineup consisted of the same comedian for THREE nights and a magician for two nights. You would think NCL could at least line up unique entertainment for each evening. Guest Services on the ship was unwilling/unable to provide any assistance, the General Manager on the ship was unresponsive to our complaints, complaints submitted through the Guest Experience were responded to with canned responses and the Senior VP of Guest Services ignored our two email attempts. Shame on NCL!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
DON"T DO IT! Choose another cruise line and another ship!
Ports of call
Disembarkation
11 Comments
SteveMBA 5 months ago
SLOCruisers 6 months ago