Disappointing Hawaii Cruise

Pride of America Cruise Review to Hawaii

Cruises: 7+ cruises
Review: 1
Helpful Votes: 19

Overall rating:

3.2 out of 5
Verified Review
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail date: December 03, 2022

Ship: Pride of America

Cabin type: Balcony

Cabin number: 9504

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

This was our 11th cruise and definitely the worst due to awful entertainment and the wait staff.

Embarkation

4 out of 5
Given leis

Ship experiences

Food and Dining

4 out of 5
Cagney’s was very good. Food did not arrive at out table hot in main dining room. Several dining venues were closed. Wait staff was poorly trained. There weren’t enough waiters. Modern restaurant was a horrible experience.

Onboard Activities

2 out of 5
Only interesting activities occurred during our time ashore in the afternoon.

Entertainment

1 out of 5
The entertainment was awful. The worst was a Marian/comedian who was not funny and whose “magic” could only be seen from the front rows. He was on 3 nights!

Children's Programs

No children with us

Service and Staff

3 out of 5
Room steward was good. Waiters in restaurants were a mixture of okay to not good. One waiter never smiled and was in a bad mood. One waitress was incompetent. They didn’t have enough staff to adequately serve the cruisers.

Ship Quality

2 out of 5
Public bathrooms were always dirty. The windows were filthy, especially in restaurants. Pride of America is an old ship and cabins were very small, especially the bathrooms.

Cabin / Stateroom

2 out of 5
The room had dust on the furniture when we arrived. We had three people in the room. The bedding in the hide-a-bed was dirty and we had to call guest services to get clean linens. Very small room and bathroom. There was no night time service and because we couldn’t fold up the hide-a-bed it remained spread out the entire week.

Ship tip

I would not recommend this ship. If you go, get a suite.

Ports of call

Honolulu, Oahu

5 out of 5
We arrived 3 days early to have time to explore.

Kahului, Maui

4 out of 5
We rented a car. We had to get a taxi to take us to the car rental and back. No shuttle service.

Hilo, Hawaii

4 out of 5
We rented a car. Had to take a taxi to car rental and back. No shuttle service.

Kailua-Kona, Hawaii Did not visit port

Activity of volcano made the cruise line skip this port. We went back to Hilo.

Nawiliwili, Kauai

4 out of 5
We rented a car for one day. No shuttle service so we had to get a taxi to take us to car rental.

Cruise Napali Coast, Kauai

4 out of 5
No ports, just scenic views.

Disembarkation

2 out of 5
Everybody went off at the same time even though they were called at different times. Long lines to get off.
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