We are glad to have seen Hawaii for the first time but would not take another NCL cruise of the islands. Our time and money would be better spent staying in a resort with better accommodations and food.
1 out of 5
We arrived by taxi with our luggage and was given no clear direction where to take it. No lines or signs just a few porters in the parking lot grabbing luggage from people from all sides until someone starts yelling at everyone to make a line. Shouldn't that have already be set up by NCL. Once inside no clear direction on filling out papers on the Coronavirus and lack of pens. It took around an hour standing in line to reach a rude lady who checks us in.
Food and Dining
2 out of 5
We had a group of 12 traveling and 11 of us agree that the food and service in the main dinning rooms is not good. We would order a variety of food and after tasting it would all meet later at the buffet. Some of our group ate at some of the specialty restaurant for a upcharge and said it was very good.
3 out of 5
Not too much to do but you are mainly in port most of the time.
4 out of 5
The main show were very good.
Service and Staff
3 out of 5
Our room steward cleaned the room, nothing special about that. The bartenders were not nice and ignored you if you came straight to the bar to get your drinks. If you use the waiters it would take too long so either way it's not good. We had the drink package so we had to deal with them on a daily basis.
3 out of 5
The ship is easy to get around and the elevators are quick. The ship appears clean but the smell of sewer hits you at times throughout the ship. Common area bathrooms and outside the ship at port had very bad odors. The ship has plumping issues.
Cabin / Stateroom
3 out of 5
We paid an extra $500. to upgrade to a cabin with a balcony. The size is small and we were on the right side (starboard) so our view at port was shipyards with loud forklifts and trucks. When we packed to up leave we found old stockings and socks under our bed from previous customers. Glad it was only that.
Getting off in a ship yard is not the first thing I want to see in Hawaii. We took the road to Hana tour and it is long, bumpy and not too special. You won't see too much paradise just a lot of abandoned vehicles. We took the sunrise/bike down the volcano tour and it was fun.
Finally not a shipyard port but you have to tender to the island so it's not easy to get there and back. Rented a private boat the go snorkeling and see dolphins and whales. It was a great time, very enjoyable. The area around the port is nice with many shops and restaurants. We were told the last tender would leave at 5pm so we arrived at 4:20pm and got thru rude security by 4:30pm. 2 tender boats were there but they made us stand in the sun for 30 minutes while the NCL personal loaded up the first one then we got on the second and left at 5pm.
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