Worst cruise EVER

Item: Pride of America
Rating: 2.8
Author: amandalawson83

Pride of America Cruise Review to Hawaii

amandalawson83

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 51

Overall rating:

2.8 out of 5

Verified Review

7 Night Hawaii (Honolulu Roundtrip)

Sail date: February 08, 2020

Ship: Pride of America

Cabin type: Oceanview

Cabin number: 7570

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

The worst! Staff unfriendly, ship run down and dirty. Not worth the money spent at all! Even the pool deck was closed when the sun went down! Staff told us this is the cruise for “ newlyweds or nearly dead’s”

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Food was nothing like I have experienced on other trips. Restaurants dirty, food Mediocre and service was terrible!

Onboard Activities

2 out of 5

Very old ship, minimal to do. Not a “kid or family ship”

Entertainment

2 out of 5

Just okay

Children's Programs

2 out of 5

Service and Staff

1 out of 5

Even after asking for our sheets to be changed and being treated so poorly because of the request (it was NEVER done) ran out of toilet paper in our cabin had to wait 3 hours! To get after calling two times for it!! FYI toilet paper is so cheap it’s like using copy paper from a printer! No one was ever smiling the staff looked miserable

Ship Quality

1 out of 5

Ship is old, run down and dirty

Cabin / Stateroom

2 out of 5

Ship tip

Been on many cruises... don’t do this one! Rent a house

Thumbs up

Ports of call

Honolulu, Oahu

5 out of 5

Kahului, Maui

5 out of 5

Hilo, Hawaii

5 out of 5

Kailua-Kona, Hawaii

5 out of 5

Nawiliwili, Kauai

5 out of 5

Cruise Napali Coast, Kauai

5 out of 5

Disembarkation

2 out of 5

Stressful.....long waits

12 Comments

MountainMama08 1 year ago

Thanks for sharing

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Wifey5580 4 years ago

Wow sounds terrible

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NCLROCKS 4 years ago

Frist of all I just got off a Disney Cruise ship and it took 2 hours to get off the ship the ship was not the cleanest ship I have seen and the sports deck and ice cream machines closed at dusk pools closed at 8 pm however the water slide closed at 10:00 pm. There was know arcade or casino

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66gt350ps 4 years ago

Never our experience at all. Going on our eighth Pride cruise in a few months. Friends that join us, sometimes with young or teenage kids, always go again. Expensive for ship because all supplies from food to fuel come from 2500 miles away. We get that. No other ship has that challenge. Only U.S. cruise ship in world so has to have US citizen staff that gets American wages, benefits and limited hours. We have never had a staff problem ever and realize they are workers, not servants. Cruise is cheapest way to see all major islands compared to flying(wasting time in airports), rooms, food, etc. And no wasted time at sea as you are in a port every day. Sorry about your experience. And yes we have done other cruises but this is still our favorite.

Thumbs Up 3

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carmenhachmann 4 years ago

Thank you for your honest review. Some comments have suggested that it’s all about the itinerary and ports. Of course it is but that doesn’t negate the fact that this ship is not up to the standards it should be. The price point is much too high for the services obtained. NCL is definitely taking advantage! In comparison to other cruises such as Celebrity, NCL Hawaii does not meet expectations and is far too costly for what is received. As indicated, you enjoyed the ports but your review gave a fairly accurate description of what to expect.

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Lendermonk 4 years ago

I had a wonderful time with my family of 11 people on this ship. We ranged in age from 6-73. We rented cars in all the ports and saw everything including the Haleakala sunrise, Waimea Canyon, many waterfalls, amazing beaches, and went to a fantastic luau on Maui. Our steward and butler in our owners suite were phenomenal and everyone had a great time on the ship. Cruise is about destinations and ports, not onboard amenities like the Joy or newer ships.

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Cruiserike0322 4 years ago

Try again!

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nims 4 years ago

Wow! You must be hard to please. They were probably glad to see you go too. Hope you enjoy your next one.

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Sershan 4 years ago

Sorry for you bad experience

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DerekMire 4 years ago

Liar

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CruzeFan 4 years ago

This cruise is about the itinerary and not the ship. It’s the only option for a mainstream cruise in Hawaii without visiting a foreign port. Hopefully you enjoyed the ports, since that is the primary focus.

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EnjoysCruising 4 years ago

Sorry you had a negative experience and I can completely relate. My husband and I took this cruise for our honeymoon 14 years ago and it was the worst cruise we were ever on, from booking to sailing. Doesn't sound like it has changed much in 14 years. I've heard due to the fact it is an American registered ship which was part of the reason if poor quality of service. Hopefully, this doesn't discourage you from sailing again. I highly recommend Royal Caribbean.

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