Ship and staff were great. NCL.com and customer service were a nightmare.
Pride of America Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: March 02, 2019
Ship: Pride of America
Cabin type: Suite
Cabin number: 7592
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
The ship and staff were amazing. The website is slow and unresponsive. They even filed a ticket about the problems I was having but never followed up with me. I am now dealing with the fact that I was charged for an excursion I didn't book. I brought it to their attention before the cruise and instead of refunding the money they charged me twice. It is a nightmare to the tune of $1678.15.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
You can get around without excursions
Ports of call
Disembarkation
2 Comments
Trishasealey 5 years ago