Never Book Your Cruise with
Pride of America Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: April 16, 2016
Ship: Pride of America
Cabin type: Balcony
Cabin number: 8020
Traveled as: Singles/Friends
Reviewed: 8 years ago
Review summary
I booked this April 16, 2016 Hawaii Cruise via primarily because the site
offered a $500 voucher/ credit off selected hotel rooms in Honolulu for our trip.
However, the voucher I received via email, required its use prior to March 31,
2016, well before the cruise departure. In checking with sales agent,
Kenyon Kee AND later his supervisor, they both assured me of a computer
update would be forthcoming, and to keep checking the site for this update.
I kept checking for any update from September through December 2015 but
none was ever issued. A classic "Bait and Switch" then "Stall or Blame the
Computer." I will NEVER use again to book anything.
Ship experiences
Food and Dining
Service and Staff
Cabin / Stateroom
4 Comments
littlescraper 8 years ago
littlescraper 8 years ago
Johngold 8 years ago
It appears your agent could have been more help. However, How was the cruise. I was in Lihue a few years ago when the PoA came in to overnight at the port. I have cruised the isalnds and found them tempting to do again.
CrusinTim 8 years ago
It seems the majority of your grief lays on the agent and hotel. Why are you posting that here? This is a site for CRUISE related reviews. How was the food onboard, the entertainment, the crew or the ports of call? Your "review" should be posted on Yelp regarding your booking agent and the hotel, not here.