Pride of America Cruise Review to Hawaii

Contributor Level: Purser

2-3 cruises


Helpful Vote

2 out of 5

Never Book Your Cruise with

Sail Date: April 16, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

I booked this April 16, 2016 Hawaii Cruise via primarily because the site

offered a $500 voucher/ credit off selected hotel rooms in Honolulu for our trip.

However, the voucher I received via email, required its use prior to March 31,

2016, well before the cruise departure.  In checking with sales agent,

Kenyon Kee AND later his supervisor, they both assured me of a computer

update would be forthcoming, and to keep checking the site for this update.

I kept checking for any update from September through December 2015 but

none was ever issued.  A classic "Bait and Switch" then "Stall or Blame the

Computer."  I will NEVER use again to book anything.  

Cabin / Stateroom
Cabin was adequate for our needs and purposes
Embarkation and Disembarkation
Service and Staff
Food and Dining

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