Somewhat of a let down!

Pride of America Cruise Review to Hawaii

Experience: 4-6 cruises
Review: 1
Helpful Votes: 25

Overall Rating:

3 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: December 12, 2015
Ship: Pride of America
Cabin Type: Inside
Cabin Number: 8177
Traveled As: Couple
Reviewed: 2 years ago

My husband and I embarked on the Pride of America with high expectations to celebrate our 45th wedding anniversary. We boarded without incident and had lunch before our room was ready. It was in the Aloha dining area which served buffet style. We were very impressed with the variety of food offered from fresh fruit, salads, meats, sides and desserts. When we got to our assigned stateroom, we were pleasantly surprised. We were assigned a handicapped room which was much larger than what we expected. It was nicely decorated with a very comfortable bed. It was great. So was Mattie our room steward. He was helpful and kept our room clean and neat.

I can't say enough about the crew. Each and everyone of them went above and beyond our expectations. The bartenders, servers and assistant servers were always pleasant and eager to please. 

In addition, the evening entertainment was wonderful. We saw a tribute to the Beatles, Oh What a Night performing Frankie Valli and the 4 Seasons songs, some Motown and Michael Jackson songs. We also saw the "Not So Newlywed Game," which was tons of fun. There was a talented magician, a variety show and other kinds of entertainment.


On the downside, there weren't enough activities to get to mingle with others. There weren't fun games to get everyone involved. In addition, the food was rather bland. We ate plenty of fresh fruit,salads, sides and desserts because the rest of the food offered was very bland. My husband had a filet served with unseasoned gravy. Who does that?  It was overcooked and tough. I had red snapper one evening and had to send it back to the kitchen--it was overcooked and tough to cut with a butter knife. Instead I ordered salmon which was also overcooked. We encountered many occasions when our meals were overcooked and very, very bland which included eggs, burgers, pork, fish, etc. 


Moveover, NCL consistently charges almost 50% more for the same shore excursions as Roberts Hawaii a company that has been around for quite a few years and has a high rating based on customer reviews. 


Bottom Line

#1 NCL needs to hire a new chef that knows how to flavor food and cutdown on overcooked food.  

#2 NCL should have some games and fun activities for adults in the evening in order to get to meet other people.

#3 NCL should stop overcharging their guests for show excursions. 


Food and Dining

1 out of 5

Onboard Activities

1 out of 5


5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
As I mentioned earlier, we were assigned a handicapped room which was much nicer and larger than we expected. The bed was soooo comfortable. Our cabin steward, Mattie was outstanding. We were very surprised how quiet it was in our stateroom. We never heard any of the other passengers or elevators which made sleeping very comfortable.

Ship Tip

Each and every bar on the Pride of America had the nicest bartenders, especially Kevin. A server named Randy was also very helpful and pleasant.
The best food offered was in the Skylight and Liberty dining rooms. For breakfast--go to the Skylight dining room. Aloha has the best desserts.

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