Could Use LOTS of Improvement on Service!
Pride of America Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: November 14, 2015
Ship: Pride of America
Cabin type: Oceanview
Cabin number: 4016
Traveled as: Couple
Reviewed: 8 years ago
Review summary
We are frequent cruisers of NCL, however, this was the first American based cruise we have been on. While there were a handful of people that we encountered that provided excellent service, sadly the majority was not. We were at a shared table of 6 for breakfast and not a one of us got what we asked for. The waiters seemed cordial at least and "going through the motions" at most. The food although some tasted good was not served in the right temperature. Overall, the service and food were lacking and the entertainment was good.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't go in November, rainy and the water's cold except at Kona.