Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Could Use LOTS of Improvement on Service!

Sail Date: November 14, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

We are frequent cruisers of NCL, however, this was the first American based cruise we have been on. While there were a handful of people that we encountered that provided excellent service, sadly the majority was not. We were at a shared table of 6 for breakfast and not a one of us got what we asked for. The waiters seemed cordial at least and "going through the motions" at most. The food although some tasted good was not served in the right temperature. Overall, the service and food were lacking and the entertainment was good.

Cruise Photos

Cabin / Stateroom
Our cabin steward, Gray, was very nice and attentive to our requests.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


Don't go in November, rainy and the water's cold except at Kona.

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