Excursions were the BEST part of this Cruise

Pride of America Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

3.0 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: May 23, 2015
Cabin Type: Inside
Cabin Number: 9039
Traveled As: Large Group
Reviewed: 2 years ago

We had some difficult moments on this cruise. Our room steward told us on check in day this was his last day. On Sunday no one came to our room to bring clean towels and clean our room.  We ate in the Italian Restaurant and waited forever for our food and their was nothing special about the food.  The food in the Liberty dining room was just okay.  We felt that the cruise line was trying to sell the specialty restaurants to make money.  We were very disappointed in the quality of service and food on this ship.  We have cruised 12 other times and the service and food on those was so much higher quality.  On this ship we had to address room, dining room, specialty restaurants concerns. This was our most expensive cruise everything should have been Top Notch and it definitely wasn't.  We booked our excursions through Norwegian and they were the BEST.    The nightly shows were wonderful and we enjoyed dancing in the evening.  We go on a cruise to be pampered and until we addressed several issues then the pampering started.

Food and Dining

1 out of 5
Service and food needs improved and quality of food needs to improve.

Onboard Activities

3 out of 5
We were more on shore then on the ship

Entertainment

5 out of 5
Enjoyed the Hawaiian Show!!!!

Children's Programs

No children

Service and Staff

5 out of 5
Shyu MaWa our waitress starting Monday evening was wonderful!!! Fernanda Botkins was so funny and great service!!

Ship Quality

3 out of 5
Ship needs painted outside inside is okay.

Cabin / Stateroom

3 out of 5

Ship Tip

Schedule your dinner around the show times so you don't miss any of the evening shows.

3 out of 5
Busy city like Miami.
5 out of 5
Molokin Crater & Turtle Snorkel! Beautiful water and fish! The crew and food was GREAT on this boat!!!!
3 out of 5
Not to much to do here.
5 out of 5
Took a bus to town and walked this small town and the market place was fun.
5 out of 5
Captain Zodiac Raft & Snorkel the best!! We saw many fish and at least 100 dolphins coming back in. Capt. Collins and Maria are the best at what they do!
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