Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Excursions were the BEST part of this Cruise

Sail Date: May 23, 2015

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Inside

We had some difficult moments on this cruise. Our room steward told us on check in day this was his last day. On Sunday no one came to our room to bring clean towels and clean our room.  We ate in the Italian Restaurant and waited forever for our food and their was nothing special about the food.  The food in the Liberty dining room was just okay.  We felt that the cruise line was trying to sell the specialty restaurants to make money.  We were very disappointed in the quality of service and food on this ship.  We have cruised 12 other times and the service and food on those was so much higher quality.  On this ship we had to address room, dining room, specialty restaurants concerns. This was our most expensive cruise everything should have been Top Notch and it definitely wasn't.  We booked our excursions through Norwegian and they were the BEST.    The nightly shows were wonderful and we enjoyed dancing in the evening.  We go on a cruise to be pampered and until we addressed several issues then the pampering started.

Ship Quality
Ship needs painted outside inside is okay.
Food and Dining
Service and food needs improved and quality of food needs to improve.
Service and Staff
Shyu MaWa our waitress starting Monday evening was wonderful!!! Fernanda Botkins was so funny and great service!!
Enjoyed the Hawaiian Show!!!!
Children's Programs No children
Onboard Activities
We were more on shore then on the ship
Destinations and Excursions
Hawaiian Islands are breathtaking and see them on foot and not in a van so much better.
Cabin / Stateroom
Honolulu, Oahu
Busy city like Miami.
Kahului, Maui
Molokin Crater & Turtle Snorkel! Beautiful water and fish! The crew and food was GREAT on this boat!!!!
Hilo, Hawaii
Not to much to do here.
Kailua-Kona, Hawaii
Took a bus to town and walked this small town and the market place was fun.
Nawiliwili, Kauai
Captain Zodiac Raft & Snorkel the best!! We saw many fish and at least 100 dolphins coming back in. Capt. Collins and Maria are the best at what they do!


Schedule your dinner around the show times so you don't miss any of the evening shows.

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