Pride of America Cruise Review to Hawaii

Purser

Experience
7+ cruises

Review
1

Helpful Votes
0

3 out of 5

Norwegian Cruise Line

Sail Date: May 23, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The ship and cruise are fine, but when I started the cruise I planned to sign up for an Alaskan cruise to get some on board discounts.  During the cruise I had some issues which now has me rethinking if I want to continue with Norwegian cruise lines.  Briefly, some of the issues were:

1.  Their android app did not work on my smartphone.

2.  My cruise history was lost (?) so I was treated as a first time guest (no discounts, robes, invitations to member only events.  This issues was resolved early on during the trip, but detracted from the fun of the trip.

3.  Credits for some prepaid items did not show on my on board account. Lucky for me I had printed receipts.

This may be corporate issues not ship issues.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Betty in the gift shop & the Latitudes rep, sorry forgot her name, were great to work with.
Entertainment
Children's Programs N/A
Onboard Activities
Destinations and Excursions


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