Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Norwegian Cruise Line

Sail Date: May 23, 2015

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

The ship and cruise are fine, but when I started the cruise I planned to sign up for an Alaskan cruise to get some on board discounts.  During the cruise I had some issues which now has me rethinking if I want to continue with Norwegian cruise lines.  Briefly, some of the issues were:

1.  Their android app did not work on my smartphone.

2.  My cruise history was lost (?) so I was treated as a first time guest (no discounts, robes, invitations to member only events.  This issues was resolved early on during the trip, but detracted from the fun of the trip.

3.  Credits for some prepaid items did not show on my on board account. Lucky for me I had printed receipts.

This may be corporate issues not ship issues.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Betty in the gift shop & the Latitudes rep, sorry forgot her name, were great to work with.
Children's Programs N/A
Onboard Activities
Destinations and Excursions

Was this review helpful?

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top