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Nice cruise; Seattle is terrible port

Ovation of the Seas Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

4.7 out of 5
Verified Review
Ovation of the Seas

7 Night Alaska Glacier Expedition (Seattle Roundtrip)

Sail date: June 17, 2022

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 13698

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Nice cruise, beautiful scenery. Beautiful ship and great staff. The port of Seattle is terrible, both outbound and inbound. Why do we register for a designated health check time when they don’t police and allow everyone to enter upon arrival? Rude staff managing taxis, also incompetent. Will never sail from this port again - need to learn from Miami where all expectations are exceeded. Experience is smooth, pleasant and timely.

Embarkation

1 out of 5
Staff overwhelmed and not prepared. No one policing the assigned check-in times, so crowds rushing and everyone trying to check in whenever they want. A complete cluster; friends waited 2.5 hours. Miami is smooth and efficient; well organized and managed. Seattle should get training from Miami!

Ship experiences

Food and Dining

5 out of 5
Excellent food; ample choices. Specialty drinks were a little sugary and syrupy. Stick to call drinks.

Onboard Activities

4 out of 5
Nice

Entertainment

4 out of 5
Average

Children's Programs

No children

Service and Staff

5 out of 5
Staff appears to be new to each other and the ship, but all trying very hard and work tirelessly.

Ship Quality

5 out of 5
Beautiful ship; very clean

Cabin / Stateroom

5 out of 5
Nice cabin

Ship tip

Don’t sail from Seattle!

Thumbs up

Ports of call

Skagway, Alaska

5 out of 5
Train was great!
Thumbs Up

Juneau, Alaska

5 out of 5
Beautiful city
Thumbs Up

Victoria, British Columbia

5 out of 5
Beautiful city; bus excursion was OK
Thumbs Up

Disembarkation

3 out of 5
Quick exit from ship; very good. Again, Seattle port was a complete cluster. We will never sail from this port again. Taxi stand attendants, in particular, had no control of the cab drivers, nor the crowd. They were extremely rude.
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