Nice cruise; Seattle is terrible port

Item: Ovation of the Seas
Rating: 4.7
Author: robles8582

Ovation of the Seas Cruise Review to Alaska - Inside Passage

robles8582

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

4.7 out of 5

Verified Review

7 Night Alaska Glacier Expedition (Seattle Roundtrip)

Sail date: June 17, 2022

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 13698

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Nice cruise, beautiful scenery. Beautiful ship and great staff. The port of Seattle is terrible, both outbound and inbound. Why do we register for a designated health check time when they don’t police and allow everyone to enter upon arrival? Rude staff managing taxis, also incompetent. Will never sail from this port again - need to learn from Miami where all expectations are exceeded. Experience is smooth, pleasant and timely.

Embarkation

1 out of 5

Staff overwhelmed and not prepared. No one policing the assigned check-in times, so crowds rushing and everyone trying to check in whenever they want. A complete cluster; friends waited 2.5 hours. Miami is smooth and efficient; well organized and managed. Seattle should get training from Miami!

Ship experiences

Food and Dining

5 out of 5

Excellent food; ample choices. Specialty drinks were a little sugary and syrupy. Stick to call drinks.

Onboard Activities

4 out of 5

Nice

Entertainment

4 out of 5

Average

Children's Programs

No children

Service and Staff

5 out of 5

Staff appears to be new to each other and the ship, but all trying very hard and work tirelessly.

Ship Quality

5 out of 5

Beautiful ship; very clean

Cabin / Stateroom

5 out of 5

Nice cabin

Ship tip

Don’t sail from Seattle!

Thumbs up

Ports of call

Skagway, Alaska

5 out of 5

Train was great!

Thumbs Up 0

Juneau, Alaska

5 out of 5

Beautiful city

Thumbs Up 1

Victoria, British Columbia

5 out of 5

Beautiful city; bus excursion was OK

Thumbs Up 0

Disembarkation

3 out of 5

Quick exit from ship; very good. Again, Seattle port was a complete cluster. We will never sail from this port again. Taxi stand attendants, in particular, had no control of the cab drivers, nor the crowd. They were extremely rude.

7 Comments

Other reviews of this sailing

Noisy, busy, lovely cruise!

cruise to Alaska

Beautiful Alaska