Unfortunate tragedy turned this trip into a disappointing experience

Ovation of the Seas Cruise Review to South Pacific - Australia

Cruises: 4-6 cruises
Reviews: 3
Helpful Votes: 11

Overall rating:

4.6 out of 5
Ovation of the Seas

12 Night New Zealand (Sydney Roundtrip)

Sail date: December 04, 2019

Ship: Ovation of the Seas

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

Disappointed for not visiting the Sounds and Dunedin. Only got one day refund when I feel it should have been two days refund. The captain decided to go to Picton instead but not much to do

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5
Wonderland and Jamie’s were excellent

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

2 out of 5
Kids didn’t want to go to stay in kids club

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We had grand suite and loved it

Ship tip

Book a suite and the experience is a completely different one

Ports of call

Sydney, Australia

5 out of 5

Bay Of Islands, New Zealand

5 out of 5

Auckland, New Zealand

4 out of 5

Tauranga, New Zealand

5 out of 5

Wellington, New Zealand

4 out of 5

Port Chalmers (Dunedin), New Zealand Did not visit port

White Island tragedy. We were refunded one day but I feel like it was more worth TWO DAYS REFUND for not visiting Dunedin and the 3 sounds!

Disembarkation

5 out of 5
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