Never again on royal

Item: Ovation of the Seas
Rating: 2.3
Author: ebowman

Ovation of the Seas Cruise Review to South Pacific

ebowman

Contributor Level: Purser

69 Days Till Next Cruise

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 45

Overall rating:

2.3 out of 5

11 Night South Pacific & New Zealand (Sydney Roundtrip)

Sail date: November 23, 2019

Ship: Ovation of the Seas

Cabin type: Inside

Cabin number: 10229

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Which that when u r a gold member and u pay for things it would show up that your gold for example I went to get my nails done and 10% should of came off. Along with when u make apps. They get u in right at time. Then when I bought internet the 10% should of happened. Several things like that happened to several ppl that I talked to.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Tarter sauce was fake. Sauces were awful. Tasted all the same Sami every day but the Italian was super good.

Onboard Activities

1 out of 5

Pixiel was good Did the fake sky jumping and they didn’t keep our pic I was in a hurry after our fly I asked to come back to see pictures they said they don’t keep them.

Entertainment

1 out of 5

Show girls were excellent. Comedians were horrible u couldn’t even understand the one, There was nothing to do durning the day if u didn’t play trivia.

Service and Staff

1 out of 5

Luggage got got lost by airlines for 9 days and Guest service was horrible patrica called one time and said she would send forms like on 3rd day I got them on the 10th day. When u have to ask for things like a pass for laundry when u all know new we had nothing. It’s sad no one even said sorry. Customer service was horrible.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Great

Ship tip

Brining things to do it’s very boring

Thumbs up

Ports of call

Sydney, Australia

5 out of 5

Noumea, New Caledonia

1 out of 5

Very expensive except the on and off bus but there isnt much to see

Thumbs Up 0

Mystery Island, Vanuatu

5 out of 5

Very pretty massage was the best. Babies were so sad

Thumbs Up 0

Auckland, New Zealand

1 out of 5

So expensive the sky tower is a must

Thumbs Up 0

Bay Of Islands, New Zealand

1 out of 5

Very expensive but the hole in the rock was a must

Thumbs Up 0

Disembarkation

4 out of 5

4 Comments

cruisereckoning 5 years ago

Sounds like they need a system that would automatically do that.

Thumbs Up 0

Flag

ThatGirlSteph 5 years ago

Sorry for your issues. You would think this day and age everything is computerized

Thumbs Up 0

Flag

15mustang 5 years ago

You just have to tell them to apply your discount and they do. We've never had a problem and we're emerald.

Thumbs Up 0

Flag

Deleted2 5 years ago

You need to switch to Princess line. The electronic system does automatically deal with your level of reward card.. I've worked my way up and never had a glitch with discounts etc. Only complaint is that my last cruise in NZ on Majestic, the Captains Night special event was so overbooked that I gave up when the queue to the lounge went from stern to atrium. I'd never seem that before..

Thumbs Up 0

Flag

Other reviews of this sailing

Our trip on Royal Carribean Ovation of the Seas was absoulutely Brilliant

Amazing cruise

Great. Staff everything just right