I have been on much better cruises.

Item: Ovation of the Seas
Rating: 3.6
Author: sstaley

Ovation of the Seas Cruise Review to South Pacific - Australia

sstaley

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 36

Overall rating:

3.6 out of 5

12 Night New Zealand Holiday Cruise (Sydney Roundtrip)

Sail date: December 17, 2017

Ship: Ovation of the Seas

Cabin type: Suite

Cabin number: 9232

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

The cruise was memorable. Not to be overshadowed by a few irritating things.

Embarkation

4 out of 5

Speedy

Ship experiences

Food and Dining

2 out of 5

The wait staff in the main dining room and Chops were amazing. Wonderland left a lot to be desired. I felt the staff were condescending and rushing us.

Chops Grille

4 out of 5

The staff and food was pretty good

Onboard Activities

3 out of 5

I have one question. Why are children allowed into the hot tubs? It's unsanitary and unsafe.

Entertainment

4 out of 5

Children's Programs

2 out of 5

The teen club was nothing more than a means to provide employment for a few people. There was a total lack of supervision or concern. Anything that arose from the teens, from romantic meetings to heated conflict, the teens were told to "take it outside". Thus ending in at least one fight that was dealt with by security, after it was caught on camera. There were also children running amuck all over the ship, gathering on and blocking stairs. EVERY single night, between 1030 & 1100 a herd of children would run down the hallway outside of my suite. By holding staff and parents accountable, all of this can be avoided. Not one time did I see a staff member correct a child who was misbehaving or potentially causing a hazard.

Service and Staff

3 out of 5

For the most part, dining staff were great. My room steward was pretty good except i dont understand why the sofa bed was left pulled out during the entire trip. All of the other cruises that i have been on, the extra beds were ALWAYS put away until night.

Ship Quality

3 out of 5

There was a rug outside of the elevators on level 14 mid-ship, that was unserviceable. Its a wonder someone didnt trip on it because of the holes. Major safety hazard.

Cabin / Stateroom

4 out of 5

The size of the cabin was very nice. The balcony was huge.