Last Caribbean cruise of the season - not up to HA standards

Oosterdam Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 51

Overall rating:

5 out of 5
Verified Review
Oosterdam

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: March 31, 2017

Ship: Oosterdam

Cabin type: Balcony

Cabin number: 6110

Traveled as: Couple

Reviewed: 7 years ago

Review summary

 Well usually cruise in January and February and when I scheduled this March cruise I did not realize it was the last cruise of the season.  It seems that they were not staffed as they should be, long lines in the Lido and very, very few activities during the day.  Our cabin  seem to be in poor repair, many cracks in the bathroom sink, also many cracks in the bathtub and much rest on the veranda.  I think if they're going to run a cruise and it be so under their typical standards they should do something to compensate you in someway.  My husband and I rarely got to have breakfast or lunch together and less we ate in the dining room because we were always waiting in lines to get an omelette or a salad in the Lido. They would have two omelette station is open but only one person working there, to salad station is open but only one person working to fill the orders.  We were both, extremely disappointed in this cruise him we help on my cruise HA again They will Return to their normal standards of good service 

Ship experiences

Food and Dining

3 out of 5
Buddy was our excellent server in the dining room, but the Lido needs much improvement. Long lines and not enough staff .

Entertainment

3 out of 5
Juggler and xylophone player were excellent. HA dancers were very good but we didn't care for the shows. I wish they would go back to some of the classic 50s 60s shows and also Broadway.

Service and Staff

3 out of 5
Buddy and his assistant or excellent service in the dining room. We had a difficult time often communicating with our cabin steward which was quite unusual and has never happened before with HA

Cabin / Stateroom

3 out of 5
Kevin was very well morning, many cracks in the bathroom sink and also the bathtub. I felt like I was staying in a very very old hotel . Also rust on the veranda just not up to what we expect from Holland.

Ship tip

Take a lot of patience with you if you plan on eating in the dining room. I also hope they have more daytime activities. No line dancing no barbecue at the pool both of which we missed that has been on every cruise we have taken within the past recent years

Ports of call

Tampa, Florida

5 out of 5
If you are driving to the port park at Parktologists convenient good priced excellent staff

Key West, Florida

5 out of 5
Nice port to walk around I just wish I would've known there was a Sweet Pete's Candy store there before I went. I will be going there next cruise

Mahogany Bay, Roatan, Bay Islands, Honduras

3 out of 5
I think this port was just created to have another one to stop. It was a nice walk over to the beach to get off the ship but other than that they could've sailed right on by.
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