Oosterdam Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

2 out of 5

18-Nov-2016 Holland Oosterdam Cruise

Sail Date: November 18, 2016

Reviewed: 7 days ago

Traveled As: Singles/Friends

Room Type: Balcony

Very disappointed in this cruise.  I've been on 35+ cruises and this ranks up there as one of the most disappointing.  (This is a crappy website forcing you to type at least 150 characters -- REALLY?)

Cabin / Stateroom
Cabin was OK. Service was great. we were on the back of the ship (8th floor balcony) and everyday early in the morning they would hose and sweep off the sun/pool deck above us and out balconies were covered in hair and trash (napkins, straws, paper, food) that was hosed off. Paid all that money for a balcony and had to dodge the trash. Not cool!
Embarkation and Disembarkation
One of the biggest messes I've EVER seen trying to get on the ship due to virus outbreak. No seating, old people passing out in the sun, no facilities for handicap people (I was supposed to have a wheelchair due to a broken leg bit was told there was too much demand. It was absolutely the worst I've ever experienced.
Ship Quality
Destinations and Excursions
Nothing to do in Guatamala and we were there for hours. In Costa Maya had to be back on board by 2:30 ....... why didn't they flip these ports?
Onboard Activities
nothing to do!!!! Couldn't tell who the cruise director's staff was -- they were dressed like the passengers. No karaoke. The trivia sessions were horrid and the staff member running them was unfamiliar with the music trivia she was doing. Very disappointing
Children's Programs No children were traveling with us
Entertainment
nothing to do! hardly any trivia and when there was it was lame and so were the winners "prizes"
Service and Staff
Out room stewart. Budi, and assistant, Ecko, were VERY good. Great job! Our server, Budi, and assistant, Putu, did the best they could will all the virus restrictions and screw ups with the menu.
Food and Dining
Not much of a selection on the food. Tasted good - a bit bland - just not the usual variety . Also had early seating (6 PM) and some nights it was 7:30 before we left the dining room. Food as described in the menu came and there were substitutions (red peppers replaced sun dried tomatoes).
Tampa, Florida
Key West, Florida
Mahogany Bay, Roatan, Bay Islands, Honduras
Santo Tomas De Castilla, Guatemala
I hope that soon this port will be developed for cruise customers
Costa Maya (Mahahual), Mexico
Stay was WAY too short!!!!!!


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