No care for there mistakes!!!

Item: Oasis of the Seas
Rating: 2.8
Author: Romano4316

Oasis of the Seas Cruise Review to Caribbean - Western

Romano4316

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 47

Overall rating:

2.8 out of 5

Verified Review

7 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: March 17, 2019

Ship: Oasis of the Seas

Cabin number: 3843

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

NOT HAPPY WITH RC Customer guest relations!!!! They have taken no responsibility in ruing day 6 and 7 of my whole family’s cruise but being food safety negligent!!!!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Got food poisoning and or Norovirus and RC is taking no steps toward responsibility.

Onboard Activities

3 out of 5

Ship was too big activities were too spread out. Smaller ship had them more centered so you can enjoy more.

Entertainment

3 out of 5

Great

Children's Programs

Didn’t use

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Design great cleanliness not good as I got severely sick.

Cabin / Stateroom

3 out of 5

Good

Ship tip

Don’t tell them you got sick they don’t care and they treat you like a criminal after and keep you onboard as if you willl create and outbreak.

Thumbs up

Ports of call

Port Canaveral, Florida

3 out of 5

Embarkment

Thumbs Up 0

Labadee (Cruise Line Private Island)

5 out of 5

Amazing

Thumbs Up 0

Falmouth, Jamaica

3 out of 5

Nice port no excursion

Thumbs Up 0

Cozumel, Mexico

4 out of 5

Amazing port no excursion

Thumbs Up 0

Disembarkation

1 out of 5

HORRIBLE!!!!! Didn’t get out til 11 due to being held

10 Comments

wgammon1 4 years ago

You might want to do some research first, before you start throwing around baseless claims. The only person that I see responsible here is you !

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mlovett3 5 years ago

I was quarantined on my last cruise on symphony of the seas. They gave me free movies in the room for the day. They had me on the BRAT diet from room service. Even used the the ship's infirmary. I bought the insurance. Never was charged for the visit. Norovirus is easily spread on cruise ships. Rccl even went out of their way to give me future cruise credit for the time in quarantine. Did you go to the infirmary on the ship?

Thumbs Up 3

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TXatsea 5 years ago

Everything you have described (quarantine) is standard operating procedure in a potential infectious disease scenario. I would be disappointed if Royal handled it any differently. I’m sorry you got sick, that sucks, but unfortunately it can happen anywhere there is a large congregation of people.

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mims56 5 years ago

So sorry you all got ill. It's difficult to determine origin of stomach virus. Norovirus passes fairly easy among family in tight spaces.

Thumbs Up 1

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DreamCatchers 5 years ago

Norovirus comes on the ships via the guests; either it’s dormant at the time or they aren’t gonna cancel their vaca and lie on the health forms. It’s spread super easily in close contact.

Thumbs Up 3

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TheSnoMan 5 years ago

Another questionable comment. If it was food poisoning it would of been wide spread and you would of heard about it.

Thumbs Up 2

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CruzeFan 5 years ago

What does “being food negligent” mean and what was customer service supposed to do to fix it?

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catccruiser 5 years ago

What happened?

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elPablo 5 years ago

Can you elaborate on what has happened

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DerekMire 5 years ago

How u figure that

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