unsatisfied customer
Oasis of the Seas Cruise Review to Caribbean - Western
8 Night Western Caribbean Holiday (Port Canaveral Roundtrip)
Sail date: December 23, 2016
Ship: Oasis of the Seas
Cabin type: Inside
Cabin number: 8149
Traveled as: Family (young children)
Reviewed: 7 years ago
Review summary
My favorite part of the cruise is the food at the buffet restaurants. The food at the Silk dining room sucked. The chicken was dry and hard. The spaghetti was uncooked and not enough tomato sauce. I would recommend to you that when a customer requested to be on a share table that you should accommodate her. But I would not recommend this to anyone else. I have been on the ship for eight days and for six days I have been asking to put me on tables with other people. That did not happened. Only twice they place me on a share table with a couple, because I complained every night and that was it. There were 4 empty chairs next to me. They did not even attempt to fill the whole table. So I am very upset about that. If I wanted to eat alone I would have stayed home. Also, because I purchased two excursion with another company, they would not help me directions or anything else about the tours. I missed my tour excursion in Cozumel, Mexico because I did not know where to go and No one would assists me. So The glass bottom boat left me. I wasted my time and my money. I spent a fortune at the Vitality Spa for my teeth whitening except my teeth did not get to be white. The sad thing about that is the lady tried to convince that my teeth were white!!!! To satisfy me, you can send me two free tickets and all will be forgiven.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
It was a horrible experience to me. I was not satisfied. One thing that would satisfy me is if you would send me two tickets free of charge for next Christmas.
Ports of call
Labadee (Cruise Line Private Island)
4 Comments
HappyCruiser21 7 years ago
CrusinTim 7 years ago
Another passenger, that HAS cruised before "SURPRISED" by the auto-gratuities! So in your last "2 - 3" Cruises, you NEVER were charged gratuities?? Come on! As for the dining room seating, some sail in groups and like to sit as a whole and some travel in couples and want a table for 2. Did you have assigned seating? When we sailed on Oasis this past May, We loved the Silk dining room and HATED the buffet in the Windjammer. But then that was 7 months ago. Why do you feel that the cruise line should direct you in any way regarding an excursion you purchased from a 3rd party? They get no income from that 3rd party. This is something that was YOUR responsibility if you wanted to make the excursion on time. NOT the cruise lines! YOU wasted YOUR time and YOUR money because of bad planning on YOUR part! When we sailed on the Oasis, we LOVED her so much we re-booked for this coming May. That is the first time in 13 cruises we have ever booked the same ship twice! As for the "FREE" tickets...LMAO...you keep wishing hun......
JusMe 7 years ago
Most cruise lines went to auto tipping years ago. The tips are added to your card every day or at the end of the trip. Your TA should have told you about tips. The tips you paid went to all workers on the ship, not just the 2 cabin stewards.
The MDR can not force people to join you unless your at an assigned table seating. Some couples and groups want to dine together and not with a stranger. When I cruise solo I always go for assigned seating and a table for 8.