Christmas Cruise

Oasis of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 29

Overall rating:

3 out of 5
Verified Review
Oasis of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 19, 2015

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 11208

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

We enjoyed the cruise once we got settled.  The first dining experience was

difficult as we had requested a table for 14 and had it confirmed by Ms. Jena Keese when we booked the cruise on March 31, 2015.

 When we checked in with Royal Caribbean, they had assigned us to 3 different tables that were not even close together.  After checking with their maitre'd at the dinning room, they ended up giving us two tables for the first night and promised to find a

better seating arrangement from then on.  The second night, they moved us to one of the paid restaurants and gave us two tables.  The third night, they changed our seating to yet another one of the restaurants and again gave us two tables .  This ended up being the sitting arrangement for the rest of the trip.    This was our family Christmas celebration and dinner was the most important

meal of the day for us.  According to RC they had never

confirmed a seating arrangement for 14 in one table. This was very disappointing to all of us especially since I had booked this cruise early enough to prevent things like this to happen.  I would appreciate your looking into this because I would like to know whose fault it was that the seating arrangement

which was originally confirmed was not honored.  I thank you for your attention,

Valentina Putzeys

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Labadee (Cruise Line Private Island)

5 out of 5

Falmouth, Jamaica

3 out of 5

Cozumel, Mexico

3 out of 5
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3 Comments

deepfreeze    8 years ago

cruiserpaul    8 years ago

Lol @ the RC complaint... don't worry.. maybe somebody who is reading these post on this "Ship Mate" app might be working on Royal Caribbean and then take your complaint to them.. LOL

deboftheseas    8 years ago

that's cuz they can't guarantee anything over 10 people, they also can't confirm dining reservations when you make a booking, all they can do is guarantee the time you'll be dining. Reservations agents need to link all the booking numbers together in order to be seated together. I suggest using a travel agent next time, they can take care of these issues

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