Oasis of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
2

3 out of 5

Christmas Cruise

Sail Date: December 19, 2015

Reviewed: 11 months ago

Traveled As: Family (young children)

Room Type: Balcony

We enjoyed the cruise once we got settled.  The first dining experience was

difficult as we had requested a table for 14 and had it confirmed by Ms. Jena Keese when we booked the cruise on March 31, 2015.

 When we checked in with Royal Caribbean, they had assigned us to 3 different tables that were not even close together.  After checking with their maitre'd at the dinning room, they ended up giving us two tables for the first night and promised to find a

better seating arrangement from then on.  The second night, they moved us to one of the paid restaurants and gave us two tables.  The third night, they changed our seating to yet another one of the restaurants and again gave us two tables .  This ended up being the sitting arrangement for the rest of the trip.    This was our family Christmas celebration and dinner was the most important

meal of the day for us.  According to RC they had never

confirmed a seating arrangement for 14 in one table. This was very disappointing to all of us especially since I had booked this cruise early enough to prevent things like this to happen.  I would appreciate your looking into this because I would like to know whose fault it was that the seating arrangement

which was originally confirmed was not honored.  I thank you for your attention,

Valentina Putzeys

 

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining


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