Excellent Customer Service

Oasis of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall Rating:

5.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: May 16, 2015
Ship: Oasis of the Seas
Cabin Type: Balcony
Cabin Number: 10189
Traveled As: Family (young children)
Reviewed: 2 years ago

We had a great experience on the Oasis of the seas. The food is excellent and well prepared. The dining crews were so nice, polite , very attentive on their customer's needs and accommodating on the needs of the diners. Special commendation for Sandeep Rana /Damian Chin; Cheryll Caballero, Jerrich del Barrio, Vianney Manseras and Sheramie Atienza crews at Icon Grill. Also Arnel Barrameda at the Solarium. These crews made us like a VIP. We have our granddaughter and we were able to enjoy our time in the ship and outside because of free daycare. Our housekeeper Anthony Alexis provided as a clean and well arranged room. Entertainment is perfect. We will repeat this experience again at Oasis of the Seas. 

Food and Dining

5 out of 5
The food is excellent and well prepared. The dining crews were so nice, polite , very attentive on their customer's needs and accommodating on the needs of the diners.

Onboard Activities

3 out of 5
Did not enjoy the Bingo, cost to play is expensive with little pot.

Entertainment

5 out of 5
Love to watch Frozen in Time ,

Children's Programs

5 out of 5
We enjoyed our time because we were able to take advantage of the free day care. My grand daughter (4 yrs 0ld) enjoyed staying with the other kids and they have so much children activities that she can not wait to spend another day with

Service and Staff

5 out of 5
The food is excellent and well prepared. The dining crews were so nice, polite , very attentive on their customer's needs and accommodating on the needs of the diners. Special commendation for Sandeep Rana /Damian Chin; Cheryll Caballero, Jerrich del Barrio, Vianney Manseras and Sheramie Atienza crews at Icon Grill. Also Arnel Barrameda at the Solarium. These crews made us like a VIP.

Ship Quality

5 out of 5
We had a great experience on the Oasis of the seas.Excellent lay out specially the Central Park area.

Cabin / Stateroom

5 out of 5
Quiet and nice view, can hear the playing of soft music, violin etc. Enjoyed reading book on the balcony. The housekeeper Anthony Alexis is good in keeping the room fresh and clean. Thanks

Ship Tip

Make sure to make an early reservation for dining and to reserve a dining table . Also make an advance reser vation for the shows to get a better seating. There is always a long line.

5 out of 5
Took an outside taxi to tour the city.
5 out of 5
Beautiful beach. Went to Magen Beach.
3 out of 5
Went to downtown on the Dutch area
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