Oasis of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
3

1 out of 5

Oasis of the Seas

Sail Date: November 22, 2014

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Balcony

This was one of the poorest cruises I have ever been on

Wheel chairs not  available upon arrival even though I checked several times to make sure they were ordered and confirmed  Told us to walk  to area for wheel chair wait.  This was quite a distance to  walk.   Family members  had a very difficult time getting to this area with no one offering  from the cruise line to help us.  Check in difficult  Credit cards mixed up  Rushed Rushed and Rushed    Family not able to stay together which made it difficult for me to monitor 9 people especially for those who needed assistance.

Rooms that were suppose to be connected were not.

Rooms were far apart

Room steward for one disable family member less than understanding and helpful

Food was  mediocre at best compared to other cruises   Dining room had to keep asking for wine

steward and drink waiter.  Menu limited  Additional charge for some items in dining room   This was never mentioned at any time during my time of trip arrangements

Could not make some of the shows as they were already fully booked especially the comedy shows

Were able to make rest of shows by standing in a line No provisions or exemptions for wheel chair

individuals

Experience getting off ship  worse than getting on.    Again would not let family stay together

Consequently some of luggage was left behind as there was no one to assist those with disabilities find luggage   Had to wait an extra two hours to get luggage that was left behind   Most of the difficulty was caused by the rushing and impatience  to  wait so family could remain together. There were only two adults who could help all other members of this party were either minors or someone with a difficlty

Ship Quality
The ship is beautiful But I feel it is so large that it loses alot of its ambiance and personal service
Food and Dining
Dining room waiter and assistant were great Food mediocre except for Thanksgiving meal Was very surprised to learn that there was a charge for some food items in the dining room. On m y other cruiss there was never a charge and you could have as much of any item as you wanted
Service and Staff
Dining room waiter and assistant were very good Sometimes felt rushed Always had to ask for cocktail service before dinner
Entertainment
what we saw was good However we missed some of the entertainment due to being unable to get reservations at times that worked with our dining times lines long and lasted 20 minutes or more to see if you could get in after reservations seated difficult with wheelchairs as entry was not monitored and people continual walked in front of chairs
Children's Programs
what we used wasok
Onboard Activities good activities when you get to them never could ice skate as we could not get reservations
Destinations and Excursions
Ft. Lauderdale (Port Everglades), Florida
rushed and dropped off in wrong area for those who are disabled
Labadee (Cruiseline Private Island)
nice beach
Falmouth, Jamaica
Great shopping
Cozumel, Mexico
typical Mexico

Tip

This ship and its pre experiences can be sometimes confusing and difficult to use if you are not one who is technological savey. I was travelling with people in their 70's and 80's and room tech was very difficult to use. No one should us how to use the technology when we got on



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