Changes after the drydock refit in Rotterdam disappoints loyal Diamond Plus member!!!!!

Oasis of the Seas Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

3 out of 5
Oasis of the Seas

12 Night Transatlantic Westbound (Southampton To Ft. Lauderdale)

Sail date: October 15, 2014

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 14206

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

     Having sailed on both the Oasis and Allure several times I was certainly looking forward to spending 12 days at sea on the Oasis.  The first disappointment was the original Concierge Lounge was no more!  That was always such a lovely perk.  Then to find the Diamond Lounges were also gone was astounding.  The Diamond Plus lounge was always a quiet place to sit and have a cup of coffee while enjoying the sea.  But it is gone too!!  The Diamond Lounge overlooking the Promenade was also inaccessible.  That was another lovely place to enjoy the ship.  Lastly, the Viking Lounge had disappeared and become a large, white hospital operating room!!!   I know you're looking toward profits from the added suites, but it has disenfranchised many regular cruisers.  I'm sure this means little to RCCL. It was definitely not inviting.  

     The new Diamond Lounge looked like a railway car, was always packed and noisy, and had steps which made it difficult to access for people with mobility problems.  I gave up going there for coffee.  It was much easier to just go to Cafe Promenade instead of standing in line while a concierge dished out coffee while having long involved conversations with people as the rest of us waited.

     The ship has become very noisy;  there are no quiet spots any longer.  I cruise because of the serenity that can be derived occasionally from finding a nice niche to spend some time.  There are none of those to be had now.  I've never been on a Carnival cruise, but I would suspect the noise level on the Oasis is now similar to the noise you would experience on on of their ships.

     As a Diamond Plus member I have long asked for a welcome bottle of white wine upon entering the stateroom.  There was none!  I sent a note with my steward who kept asking if they had sent me the wine.  After four days at sea, I stood in line to talk to the concierge - he assured me that one would be delivered immediately.  I am still waiting!  Considering the number of cruises I've made a cheap bottle of wine should not be too much to ask.  

     It was also very disappointing to be blocked from booking ones excursions and entertainment on line. I finally phoned the Crown and Anchor to book entertainment - very few were still left.  There were many disappointed travelers who did not even get the same number of shows that I was able to get.  

     RCCLs booking someone to give lectures is admirable - Celebrity, Holland America, and Princess all have very good lecturers.  It was very disappointing to have the first few days of lectures held in OnAir where very few people could be wedged in to attend these lectures.  I believe the full crowds in the Ice Arena tells the story that these kind of events are very popular.  Royal Caribbean should be encouraged to expand these lectures to more of their cruises.  After all, they own Celebrity and do a good job of lectures on those ships!  

     The Champagne Lounge was the only spot which was quiet and a bit elegant.  The bartenders, especially Andre from Romania, made that experience very enjoyable.  The only other quiet place to relax was on our stateroom veranda.  

     The food in the regular restaurant was always very good, and the service was always excellent.  Our waiters in the American Icon restaurant at Table 234, Andre and Crispin, were wonderful!  Our stateroom (stateroom 14206)  steward was exceptionally wonderful.  Those experiences with these wonderful people made the cruise quite worthwhile.

     I will not be cruising on the Oasis again. If the Allure is retrofitted to these same standards I will not be cruising with it either.

Ship experiences

Food and Dining

5 out of 5
Waiters Andre and Crispin at Table 234 in the American Icon Dining room were excellent. The food was very good, and the new dishes they were trying were very interesting.

Onboard Activities

3 out of 5
The Forensics Lectures were wonderful. The really bad thing was not being able to attend the first four days of the lectures because they were held in OnAir which could hold only a very few people.


3 out of 5
Being unable to book events ahead online was very frustrating. Without a call to the Crown and Anchor representative a couple weeks before sailing we would have to stand in long lines (with all the rest of the poor people) to book even those few shows. The shows we were able to see were very good. With the exception of CATS!!! I attended Cats in London when it first came out. I was unable to recognize that they were doing this show by the songs , etc. that were presented. It was mainly dancing - great choreographer, but no story or recognizable music at all, and the music was this show if you've seen it presented previously. We left at intermission after enduring and hour and 15 minutes of the show.

Service and Staff

5 out of 5
Andre and Crispin - Table 234 in the American Icon Dining room were absolutely superb. They were real Gentlemen and should be highly commended for their wonderful services. Gust our steward in Stateroom 14206 was also an exceptional, and personable person. Our room was impeccable!!! Andre in the Champagne Lounge is a charmer, who also gave great service. Staff on the ship at all levels made the trip a joyous one, even though there were glitches.

Ship Quality

3 out of 5
No quiet place to get away from the noise!!!

Cabin / Stateroom

5 out of 5
Stateroom 14206 with our steward Gusti was fantastic. Without our veranda we would have been constantly subjected to the hubbub.

Ship tip

Book your shows online, if they'll let you. The website can be annoyingly difficult to use. Call RCCL if you have difficulties booking.

Ports of call

Southampton (London), England

1 out of 5
There was absolutely no order to getting onboard the ship. l was traveling with a friend who has mobility issues. Standing outside the port for hours was very difficult. Never have I boarded a ship in such chaos. Surely other ships sailing from Southhampton are not treated with such thoughtlessness for its passengers!

Vigo, Spain

5 out of 5
Beautiful place. Our 90 minute each way bus trip gave us a good overview of the city and Countryside. We stopped at a beautiful seaside hotel and were served local wine and tapas. A truly memorable stop. Keep this venue. The hotel people, as well as our guide were excellent.

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Our transfer from port to airport was flawlessly executed.
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