Beautiful ship, poor service

Oasis of the Seas Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2.0 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: July 26, 2014
Ship: Oasis of the Seas
Cabin Type: Balcony
Cabin Number: 10534
Traveled As: Family (older children)
Reviewed: 3 years ago

We were very disappointed in the service on this cruise. The staff seemed grumpy and not happy. The food in the main dining room was often cold and over cooked. My daughter found a dead fly in her sauce on her plate. It was awful. Water glasses not filled, ground pepper never offered. The small details and attention to service we loved on the Freedom were non existent on the Oasis. The entertainment was awesome and the ship is beautiful but the staff and service do not compliment this ship.

Food and Dining

1 out of 5
Dead fly was on my daughters plate

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
Crew seemed very disgruntled

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
3 out of 5
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