Beautiful ship, poor service

Oasis of the Seas Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall rating:

2 out of 5
Verified Review
Oasis of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: July 26, 2014

Ship: Oasis of the Seas

Cabin type: Balcony

Cabin number: 10534

Traveled as: Family (older children)

Reviewed: 10 years ago

Review summary

We were very disappointed in the service on this cruise. The staff seemed grumpy and not happy. The food in the main dining room was often cold and over cooked. My daughter found a dead fly in her sauce on her plate. It was awful. Water glasses not filled, ground pepper never offered. The small details and attention to service we loved on the Freedom were non existent on the Oasis. The entertainment was awesome and the ship is beautiful but the staff and service do not compliment this ship.

Ship experiences

Food and Dining

1 out of 5
Dead fly was on my daughters plate

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5
Crew seemed very disgruntled

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Nassau, Bahamas

3 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5
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