Oasis of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

Experience
2-3 cruises

Review
1

Helpful Votes
4

1 out of 5

Not what I expected.

Sail Date: March 15, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

Had 2 very strange things happen on the boat that maintenance had to fix in our room and no one other then our room attendant said anything. 1. Brown liquid leaking from vent in shower onto floor leaving an area on the shower floor about 10 inches in diameter covered in the brown goo. 2. Sprinkler over bed released about 1/2 gallon of water? onto my husband while he was napping on the bed. What bothers me the most is that no one other then the room attendant said anything to us about the issues.
Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Children's Programs n/a
Onboard Activities
Destinations and Excursions

Tip

The ship was beautiful, i am disapointed with the customer service. I understand that maintenance type things happen what really concerns me abput Royal Carribean is that they dont seem to care about the customer. Caring for the customer is a big part of the tour experience and we received none of i



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