Not what I expected.

Oasis of the Seas Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1 out of 5
Verified Review
Oasis of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail Date: March 15, 2014

Ship: Oasis of the Seas

Cabin Type: Balcony

Cabin Number: 14622

Traveled As: Couple

Reviewed: 4 years ago

Review Summary

Had 2 very strange things happen on the boat that maintenance had to fix in our room and no one other then our room attendant said anything. 1. Brown liquid leaking from vent in shower onto floor leaving an area on the shower floor about 10 inches in diameter covered in the brown goo. 2. Sprinkler over bed released about 1/2 gallon of water? onto my husband while he was napping on the bed. What bothers me the most is that no one other then the room attendant said anything to us about the issues.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

n/a

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Ship Tip

The ship was beautiful, i am disapointed with the customer service. I understand that maintenance type things happen what really concerns me abput Royal Carribean is that they dont seem to care about the customer. Caring for the customer is a big part of the tour experience and we received none of i

Ports Of Call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Labadee (Cruiseline Private Island)

3 out of 5

Falmouth, Jamaica

3 out of 5

Cozumel, Mexico

3 out of 5
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