I almost gave up cruising after this one. Horrible customer service, food tasted old & stale, rude staff. I’ll never sail Norwegian again

Norwegian Sun Cruise Review

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2.2 out of 5
Norwegian Sun

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: May 31, 2019

Ship: Norwegian Sun

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Horrible cruise from start to finish. Never again!

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Keep your expectations low

Ports of call

Nassau, Bahamas

1 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

4 out of 5

Port Canaveral, Florida

4 out of 5

Disembarkation

1 out of 5
Was this review helpful? 10

15 Comments

mervx    2 years ago

My best ever cruise was on the sun, 14 nights and wanted to stay forever

EnriqueMedic    4 years ago

I had similar experience with a Royal C cruise. I enjoyed Norwegian much more.

pirsch    4 years ago

Your experience on a cruise is what you're willing to put into it. If you'd go in with a positive attitude you'll be fine. Just think about what you would have with the stress of staying home!

LyssaBVB    4 years ago

I had a great experience on the Sun and the food was amazing

coxy2u    4 years ago

We have only ever sailed with NCL, and had never experienced anything bad at all. I mean I appreciate the fact that I dont, have to cook or clean, or listen to my teens complaining about nothing to do. We have always had a wonderful time.

dsorel    4 years ago

How can a cruise be horrible?!? Honestly? There might be things that are not perfect, but overall I always enjoyed all cruises I've done. Positive attitude equals great and fun cruise!

marcb2001cruise    4 years ago

Maybe we will get more details next year???

DebandMarkC    4 years ago

It took you over a year to come up with a review that says nothing?

profile    4 years ago

Seems like you dont even want to think about the details again, it was so bad.

4Goodtimes    4 years ago

What happened!!!

15mustang    4 years ago

You can't leave a review like this and not explain why it was so bad.

GrandmaOf03    4 years ago

What happened? If you don’t mind elaborating please?

picalo    4 years ago

The ncl sun cruise is awful and not anything close to an example of even a mediocre cruise

DerekMire    4 years ago

cruisereckoning    4 years ago

Sorry for the disappointment, we have never been on Norwegian but I seem to see either great reviews or bad reviews but no in between.

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