We had a very nice cruise on the Norwegian Sun. The ship is smaller and older than we have previously sailed on. Perhaps that is why there was a significant amount of movement causing some discomfort during the first night.

Norwegian Sun Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Reviews: 2
Helpful Votes: 92

Overall rating:

3.9 out of 5
Verified Review
Norwegian Sun

5 Night Western Caribbean (Port Canaveral Roundtrip)

Sail date: February 22, 2020

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 8038

Traveled as: Couple

Reviewed: 4 years ago

Review summary

This was our 3rd cruise and second on NCL. The ship was smaller and older than the others we have sailed on. The price is right for the quality of the cruise.

Embarkation

2 out of 5
The lines were very long possibly due to the quick turn around from the previous cruise. They still use paper lists rather than computers to check you into several of the check point.

Ship experiences

Food and Dining

3 out of 5
The drinks are measured rather than timing their pours out which takes them longer to make a drink. The ice machine was never working. The required attire is not clearly stated for the Seven Seas. The 4 Seasons has the same menu and it was a much more enjoyable meal. The Garden Cafe was chaotic! Thank goodness we found the breakfast in Moderno!!! Quiet and not crowded at all and the same menu as the Garden Cafe. Late night snacks were a hit or miss.

Onboard Activities

4 out of 5
The pool area was very crowed and people saved lounge chairs with towel but we were able to find two chairs in a quiet area everyday.

Entertainment

5 out of 5
Richard Matic was an excellent Cruise Director!!! The dancers and singers were also excellent! The World Beat show was fantastic!! We enjoyed the game shows and the crew participation.

Service and Staff

4 out of 5
Our steward, Elias, was very helpful. The waiters and restaurant staff always asked about allergies!!! The bartenders were good but slow.

Ship Quality

3 out of 5
We had a terrible sewer smell in our room on the 3rd night. They worked on it the next day but we would still smell it. It was coming from the shower. The public bathrooms were not always clean. The cigarette smoke smell from the Casino was terrible and you could smell it in the Atrium on all of the floors.

Cabin / Stateroom

4 out of 5
Everything was fine. It just needs an upgrade. The shower is so small and we had a problem with a sewer odor. The lock on the balcony door didn’t work properly.

Ship tip

We have sailed twice on NCL and we have enjoyed both vacations. A balcony is a MUST and I would recommend mid ship.

Ports of call

Port Canaveral, Florida

4 out of 5
We did not do an excursion. The port was very easy to navigate.

Costa Maya (Mahahual), Mexico

4 out of 5
We booked the Clear Bottom Kayak excursion through NCL. The excursion could have been a little longer for the price. The fruit and beverage were very good. The guides were very friendly.

Cozumel, Mexico

5 out of 5
We booked the Playa Mia Deluxe Beach Break. The transportation, facilities, beach, buffet, and water activities were very good. The drinks were fair. The length of the excursion could have been longer.

Disembarkation

4 out of 5
Disembarkation was easier than Embarkation!
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