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Not what expected

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 13

Overall rating:

2.6 out of 5
Verified Review
Norwegian Sun

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: November 23, 2019

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 8210

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

I am a travel agent. And I will think twice about recommending Norwegian to my clients. Was not impressed.

Embarkation

2 out of 5
Signage wasn't clear on which port our ship was in, since there were 2 Norwegian cruises departing the same day.

Ship experiences

Food and Dining

2 out of 5
Only a couple items changed on the menu each day. What the item was labeled, was not what you received. Really need to look into your chefs.

Onboard Activities

3 out of 5
pools were really cold

Entertainment

3 out of 5

Children's Programs

2 out of 5
my kids did not want to go to kid club

Service and Staff

2 out of 5
many of the staff acted like they did not want to be there. Wanted to be anywhere else.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship tip

Think again

Thumbs up

Ports of call

Port Canaveral, Florida

3 out of 5

Nassau, Bahamas

3 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
Need more activities on the island to do. Need more than one boat to transport guests back and forth, waited over an hour to get back to the boat.
Thumbs Up

Disembarkation

1 out of 5
We left out of port 5. So we were all parked here. We get off the boat and we are docked at port 10. (there was no other boats in port 5, so no reason to not be there.) They weren't even telling people that we were not at the right port. So some people walked over an hour around the parking garage at port 10, not knowing we were at a different port. We then had to wait over 30 minutes for a bus to transport us to the correct port to get to our cars.
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4 Comments

skylover    4 years ago

If you’re a travel agent how come you only did one review. I don’t believe you.
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schecky    4 years ago

We cruised Royal Caribbean last year, was not impressed. We have sailed several times on Norwegian and have always been pleased. Maybe it's what you make it.
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jeffreymire01    4 years ago

Seems funny that you haven't found a single thing on your cruise to be happy with . Thank you for telling everyone that you are not planning another Norwegian cruise. I look forward to not having you on my next Norwegian cruise in January
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papapot41    4 years ago

You are doing your customers a great service by not recommending this cruiseline
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