Mostly positive but several service misses on Norwegian Sun

Item: Norwegian Sun
Rating: 4.2
Author: sigourn

Norwegian Sun Cruise Review to Caribbean - Bahamas

sigourn

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

4.2 out of 5

5 Night Bahamas (Port Canaveral Roundtrip)

Sail date: November 04, 2019

Ship: Norwegian Sun

Cabin type: Oceanview

Traveled as: Singles/Friends

Reviewed: 4 years ago

Review summary

This is an older but remodeled ship. For the most part, it was an excellent cruise with great food variety and not as crowded as some ships I have been on in the past. My biggest complaint was inconsistent service, not just in food staff but the staff in general. Sometimes it was completely hit or miss. The musicians and bands were very good. There wasn't as many activities on board as I expected. The NCL private island Great Stirrup Cay was absolutely wonderful and if you have a cruise stop that includes it, you must get off for at least a few hours. Overall, considering this is not one of the giant mega-ships out there, I feel this was an excellent cruise for the price paid and I really enjoyed myself. I would travel NCL again without hesitation.

Embarkation

5 out of 5

Embarkation was a breeze since I boarded slightly later than the mad rush.

Ship experiences

Food and Dining

4 out of 5

Food was plentiful and many options without an upcharge. However, many items were lukewarm or cold instead of hot.

Onboard Activities

3 out of 5

Not as many activities as I had hoped for and regrettably some had extra charges.

Entertainment

4 out of 5

Service and Staff

4 out of 5

Overall, the service and staff were as expected but completely inconsistent. Most seemed to really enjoy their job.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Small but functional. The first time having an oceanview versus an inside cabin. I did appreciate the extra light!

Ship tip

Best advice: for breakfast, avoid the mass crowds at the buffet on deck 11 and head next door to Moderno for breakfast. Small but adequate setup there with virtually no crowds. Made to order waffles and omelettes!

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