Less than satisfied

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 7

Overall rating:

2.5 out of 5
Verified Review
Norwegian Sun

5 Night Bahamas (Port Canaveral Roundtrip)

Sail date: September 16, 2019

Ship: Norwegian Sun

Cabin type: Oceanview

Cabin number: 4212

Traveled as: Couple

Reviewed: 5 years ago

Review summary

From the cruise director and her staff, to the restaurants and buffets service levels, the quality of food, and the entertainment, was all below par compared to your competition.

Embarkation

4 out of 5
The best part of the cruise

Ship experiences

Food and Dining

2 out of 5
Service was extremely slow in the restaurants. The buffets food mostly looked like leftovers.

Onboard Activities

2 out of 5
Pool size / hot tubs were insufficient for the amount of passengers.

Entertainment

2 out of 5
Five night cruise and really only two nights of shows

Service and Staff

2 out of 5
Again restaurant service was slow, tables in the buffet areas could have been cleaner, and our room steward never introduced himself until the third day.

Ship Quality

3 out of 5
Internal layout and design was updated in 2018. Buffet areas need better cleaning.

Cabin / Stateroom

3 out of 5
The front of the vanity in the bathroom was not completely attached to the base. It was fixed on the third dy

Ship tip

Improve the variety and quality of the food.

Ports of call

Port Canaveral, Florida

3 out of 5
Great port

Key West, Florida

3 out of 5

Nassau, Bahamas

2 out of 5
Passengers should have been warned by ship's staff as to the dangers of some parts of Nassau

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Ten foot seas prohibited anyone from going ashore. We spent the whole day at sea.

Disembarkation

3 out of 5
We did the self-assist.
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