Disappointing cruise.

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 37

Overall rating:

3.2 out of 5
Verified Review
Norwegian Sun

4 Night Bahamas & Florida (Port Canaveral Roundtrip)

Sail date: September 12, 2019

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 8211

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I was very disappointed when I arrived. The cruise line forgot to put my premium drink package on my and my wife’s cards. I had to stand in a line of 50 others with the same problem. Due to rain the private island was cancelled and we were at sea an extra day. We should have been refunded a portion of the cruise. I asked the front desk for free meals at the restaurants we pay for and they pretty much laughed at me. The housekeepers kept walking into my room to give me papers for daily activity. Please just put it on the door! Over all I was dissatisfied with Norwegian. Not sure I will book again.

Embarkation

4 out of 5
Good

Ship experiences

Food and Dining

2 out of 5
Low quality food. Felt like I was eating prison food.

Onboard Activities

2 out of 5
Not a lot to do on a ship that I was stuck in for a majority of the time.

Entertainment

3 out of 5
Comedian was the best.

Service and Staff

4 out of 5
Good service. No complaints

Ship Quality

4 out of 5
Clean shop

Cabin / Stateroom

4 out of 5
Spacious and clean

Ship tip

Better food

Ports of call

Port Canaveral, Florida

4 out of 5
Smooth operations

Key West, Florida

5 out of 5
Beautiful place.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
The ship did not stop here due to weather. Should have went to another location. Disappointed

Nassau, Bahamas

2 out of 5
Horrible place my wife and I never felt safe.

Disembarkation

5 out of 5
Went smooth
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