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Disappointing cruise.

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 42

Overall rating:

3.2 out of 5
Verified Review
Norwegian Sun

4 Night Bahamas & Florida (Port Canaveral Roundtrip)

Sail date: September 12, 2019

Ship: Norwegian Sun

Cabin type: Inside

Cabin number: 8211

Traveled as: Couple

Reviewed: 5 years ago

Review summary

I was very disappointed when I arrived. The cruise line forgot to put my premium drink package on my and my wife’s cards. I had to stand in a line of 50 others with the same problem. Due to rain the private island was cancelled and we were at sea an extra day. We should have been refunded a portion of the cruise. I asked the front desk for free meals at the restaurants we pay for and they pretty much laughed at me. The housekeepers kept walking into my room to give me papers for daily activity. Please just put it on the door! Over all I was dissatisfied with Norwegian. Not sure I will book again.

Embarkation

4 out of 5
Good

Ship experiences

Food and Dining

2 out of 5
Low quality food. Felt like I was eating prison food.

Onboard Activities

2 out of 5
Not a lot to do on a ship that I was stuck in for a majority of the time.

Entertainment

3 out of 5
Comedian was the best.

Service and Staff

4 out of 5
Good service. No complaints

Ship Quality

4 out of 5
Clean shop

Cabin / Stateroom

4 out of 5
Spacious and clean

Ship tip

Better food

Thumbs up

Ports of call

Port Canaveral, Florida

4 out of 5
Smooth operations
Thumbs Up

Key West, Florida

5 out of 5
Beautiful place.
Thumbs Up

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
The ship did not stop here due to weather. Should have went to another location. Disappointed
Thumbs Up

Nassau, Bahamas

2 out of 5
Horrible place my wife and I never felt safe.
Thumbs Up

Disembarkation

5 out of 5
Went smooth
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4 Comments

capeman    5 years ago

Sounds like someone woke up on the wrong side of the cruise. When things go down hill, YOU need to frantically look for the positive things or you will only focus on the negative and lose a good cruise. Please place in writing to the Hotel Manager your complaints so you can have your issues addressed, then you can get on with your cruise. Happy cruising to all!
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msdixee    5 years ago

When you book your cruise it clearly states ports of call/itinerary can change without notice. This is for YOUR safety. Why do you feel like you should get something for free for it? People always trying to get something for nothing. That’s what’s wrong with the world today. So sad.
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exnasm68    5 years ago

Sorry to hear you had to eat prison food. What were you in for?
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dreniere    5 years ago

OMG, the cruise didn't stop because of weather and of course the recent hurricane, they should have given you the cruise for free (lol). Sounds like you shouldn't cruise
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Norweigan Sun-Sept 2019
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