Walked on ready to book another cruise - Walked off saying never on Norwegian

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 21

Overall rating:

1.7 out of 5
Verified Review
Norwegian Sun

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: July 15, 2019

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 8227

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

Your NextCruise man was a condescending jackass. My spouse and I walked on the ship intending to book 2 cabins on a December cruise (15-22) to Italy. After the way that man spoke to me, I told my spouse 'no deposit'. After the full experience, we agree 'no cruise'.

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5
Food was terrible....TERRIBLE in the main dining rooms. Service was even worse. I'd give no stars if it was available. The buffet was decent - 3 star.

Onboard Activities

2 out of 5
Varied. The games were fun - staff member Victoria was awesome! The pools were crowded. And you all allow kids in hot tubs????? There were literally young kids (

Entertainment

3 out of 5

Service and Staff

1 out of 5
Wait staff was horribly slow. Played Deal or No Deal and couldn't figure out how to 'cash in' our 'winning' card for hours. We were woken up by cleaning staff to hand us a letter about another party's lost luggage that could've been slippedunder the door.

Ship Quality

1 out of 5
Clean. Why such a small pool? Why not an adult pool? Spa was hotter than hell. I thought I was going to get heat stroke during my massage (masseuses were wonderful).

Cabin / Stateroom

1 out of 5
Shower was a joke. Hair dryer was a joke. And no conditioner??? Really?

Ship tip

Don't sail Norwegian - sail Celebrity instead. Same price - better EVERYTHING.

Ports of call

Port Canaveral, Florida

1 out of 5
This was the entry port.

Key West, Florida

2 out of 5
The de-/boarding process was a mess. Port was fine

Great Stirrup Cay (Cruise Line Private Island), Bahamas Did not visit port

Our excursion was canceled. The tenders to the island were a giant clusterF. From afar it looked like a ball of sand so why bother.

Nassau, Bahamas

4 out of 5
Blue lagoon was phenomenal. Beach was lovely as was the animal interaction.

Disembarkation

3 out of 5
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