NCL Key West and Freeport

Norwegian Sun Cruise Review to Caribbean - Bahamas

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall rating:

4.4 out of 5
Verified Review
Norwegian Sun

3 Night Bahamas (Port Canaveral Roundtrip)

Sail date: April 12, 2019

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 0048

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The cruise was wonderful, but marred by the cancellation of both our sail and snorkel tour and our backup sightseeing tour. We understand the glass bottom boat excursion was cancelled as well. We did not have an opportunity to experience the beautiful ocean in the Bahamas or learn the history of the island. Customer service offered no recourse.

Embarkation

5 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

No children traveling with us

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Be sure to have backup excursion plans

Ports of call

Port Canaveral, Florida

5 out of 5

Key West, Florida

5 out of 5
Trolley tour. Wonderful.

Freeport, Grand Bahama Island

1 out of 5
Our sail and snorkel tour was cancelled then our alternate tour of Grand Bahamas by bus was cancelled because they couldn't get the proper sized transportation bus And we were offered no recourse or compensation. Terrible customer service.

Disembarkation

5 out of 5
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