Pitiful Service

Norwegian Sun Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

2.0 out of 5
Verified Review
5 Night Western Caribbean (Port Canaveral Roundtrip)
Sail Date: January 08, 2011
Ship: Norwegian Sun
Cabin Type: Oceanview
Traveled As: Couple
Reviewed: 6 years ago
The ship was beautiful but the employees must have had a bad week. There were many times i would leave the room and come back that afternoon and my "Please make my room" sign was still in the door. The waitress did not even know what types of soda was on the menu and the receptionist always wanted to get off the phone without fully answering the question. The staff was fairly rude and created a horrible experience, so much that I stayed in my room most of the time while on board the ship.

Food and Dining

1 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5

Don't Miss: Senor Frogs
1 out of 5
We were just unlucky and got the one freezing windy day out of the year.

Pros: Mexico was great.

Cons: The food was substandard and the service was no better than its food. There were numerous times where I asked a question and the person either blew me off or knew nothing about their job.

Recommends Norwegian Sun? No.

Was this review helpful? 5

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