Norwegian Star Cruise Reviews - Reviews

The cruise was very nice although the room steward was lacking and grumpy

Since we went as a group, we had good time enjoyed the trip. Overall experience was good - service was varied from excellent to worst. When I lost room card in the gym, the attendant was least concerned and rude in his response that no one turned in.

The crew were all very nice and professional. The food was very good. We liked all the shows and music.

The ship was very well organized. The staff very well trained/accomodating, very friendly. Ship was in good shape, clean.

The ship was nicely layed out, had adequate rooms and great entertainment but the food was not so good. Prices were too high for all other services on board, i.e spa, alcohol, etc.

This big ship is bright and cheerful. A few areas are a little worn but I understand it is going to be completely redone in October.

The embarkation process was smooth. In general the overall entertainment was poor and so was the food. The specialty restaurants had a cover charge between $10 and $25 and so dined only once, food ok there. The choice of ports was at best average. Prince Rupert in Canada had absolutely nothing.

Recommend with this caveat, service ranges from execellent to poor. Food can be good but did not exceed my expectations as did food on prior NCL (before free style) and celebrity

I thought it was a nice cruise. I went with others who really wanted to go to Alaska, and it was beautiful. I just happen to prefer warm, sun, and beaches on my vacations..... we had really gorgeous weather though so I can not complain! Glaciers were gorgeous and amazing.

I think the ship is laid out fine, and once you get your bearings it is easy to navigate. The only thing I didn't like about the layout is finding one of the two free dining rooms-not easy to find. I also am not crazy about the painting on the ship-ours were stars with ribbons-I don't find this dignified at all for such a huge ship-they aren't a party ship like Carnival.

WE loved the ship and of course how could you not love Alaska. our room stewards were great as was the sevice in the dinning rooms. I would have liked to have gambled but could not because of the smoke. The volume of the sound in the Spinaker room was to loud and do to the weather you could not sit on deck. The crew member kept right on talking over the captain which was not good Entertainment great

There are poor service to customer in cabin. I don't know where is free cafeteria, internet cafe. They don;t give any their facility explanation in room. In the cheap motel, they have a printed paper about their facility in the room.

The ship itself was nice, and the staff was very attentive on making sure it was picked up and clean.

Nice clean ship. Decent food and food options. Friendly staff. Drinks were way too expensive. Don't get trapped into the Sunday Jazz Brunch. Not worth the $15 per person. Other restaurants are marginally worth it.

The overall experience was wonderful, the food was great and the service was the best.

No indoor pool, no covered pool, would be nice to have access to indoor pool without paying money. Very cool atmosphere and no robe to get to your room without freezing.

Not the newest but it was refurbished a couple of years ago and was just fine. The crew kept it clean and well maintained.

This was our first cruise, it was also our second anniversary. Wow and unbeliveable. We really didn't expect what the ship had to offer, great food, great service, great shopping deal, and alot of activities. Two thumbs up. A must to do thing in life.

staff did not know locations on board to direct passengers

Nice ship-crowded with kids-adults could not use the jacuzzi-getting charged to use the spa-extra charges on any alternatives to the main dining room-having to walk through the buffet to get to the pool