Expect Beautiful Scenery & Bad Food

Norwegian Star Cruise Review to Europe - Eastern Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 26

Overall rating:

2.6 out of 5
Verified Review
Norwegian Star

6 Night Adriatic (Venice Roundtrip)

Sail date: July 16, 2018

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 4550

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

It’s like a Holiday Inn & TGIFriday’s meets cruise ship. If you go with those expectations, you will not be disappointed. The ship is older and cabin bathrooms need an update. Most notably the food/menu needs a complete makeover! Recommend this cruise in Sept-October.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5
The main dining for dinner is similar Applebee’s at best; everything was over salted or had too much garlic. One of our upgrades allowed us 4 nights specialty dining, so we tried four different specialty restaurants (Sushi, French, Japaneese Hibacci, and the Steak House). The only restaurant we loved & finished our plate was the specialty Steak House; by far the best service & food on the ship! The reservation was our last night and given our experience I was nervous, but my filet arrived cooked a perfect medium rare! If I could do it again we would have made reservations for all 4 nights at the Steak House - it was that good & other restaurants were that BAD!!! From the main buffet, we found 3-4 items for breakfast & lunch. The burgers served pool side were edible. Don’t expect to overindulge and/or order more than 1 starter/entree like most cruises; expect around 2 & 1/2 star quality & you’ll be pleased; anything higher and you’ll be gravely disappointed. Alcohol package does not include coffee or daily alcohol cocktail. The daily cocktail is made from a mix, so you’re not missing anything. The only coffee that’s included is from the main buffet & it’s terrible. In order to get a decent cup of coffee you must go to the cafe or order at dinner, but it’s an extra $3.95/cup. So the alcohol package includes all alcohol up to $15 (including sodas/water) but no coffee. I can order 5 entrees for dinner, but no coffee!!! I can order Irish coffee, but coffee without alcohol is an extra charge.

Cagney's Steakhouse

4 out of 5

The best restaurant on the ship! We had an upgrade to enjoy 4 specialty restaurants, but if I could do it again I would have made 4 nights of reservations at Cagney’s. Yes, the difference in service, taste & quality was that vast! We actually finished our meal.

Teppanyaki

2 out of 5

If you’ve been to a hibachi restaurant, you know it’s not true hibachi ingredients. Fish & meats are marinated in butter, garlic, and soy sauce; true hibachi uses teriyaki. The miso soup tastes like they used ocean water and then added more salt! The good: chefs are fun & very entertaining.

Ginza

2 out of 5

Same taste and quality that you would expect find from grocery store sushi.

Onboard Activities

5 out of 5

Service and Staff

3 out of 5
Room service is an extra $7.95 charge (previously cruised w/ Celebrity, while they had a limited menu there was NO fee), another attempt to squeeze extra money. I wasn’t feeling well & excused myself from dinner at Versailles early one night. My husband ordered a dessert to bring back to the cabin, but on his way out the waiter would not let him leave. We assumed because they wanted us to order room service & pay the fee, but the item wasn’t on the room service menu. He didn’t pay for it so just dropped it off at the nearest table and left. A cruise with better customer service may have mentioned the rule, but then waived him along & told him to enjoy. Everywhere we looked people weren’t taking buffet plates back to their rooms or around the pool, so we only assume this guy was following a rule everyone else ignored. It’s little things like this that set Norwegian’s level of customer service below other cruise lines.

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Venice, Italy

3 out of 5
Far too crowded in July! Sadly overtourism had ruined venice. To find good food that isn’t over priced, get away from the main tourist areas & avoid restaurants with pictures on their menu.

Dubrovnik, Croatia

1 out of 5
Another port accepting too many cruise ships. It’s so overcrowded & hot in July, unless you’re going on an excursion I wouldn’t bother getting off the ship.

Kotor, Montenegro

4 out of 5
By far the most beautiful port. Get outside and enjoy the view as the ship arrives & leaves the port.

Corfu, Greece

3 out of 5

Split, Croatia

3 out of 5

Disembarkation

3 out of 5
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