Worst ship we've ever been on

Norwegian Star Cruise Review to Caribbean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 20

Overall rating:

2.2 out of 5
Verified Review
Norwegian Star

11 Night Southern Caribbean (Miami Roundtrip)

Sail date: November 20, 2017

Ship: Norwegian Star

Cabin type: Oceanview

Cabin number: 5572

Traveled as: Couple

Reviewed: 6 years ago

Review summary

I understand things can go wrong, it's basically a floating hotel. But there's no excuse for not having air in our cabin for 6 days, and their answer to that was a bottle of cheap wine and a plate with cheese and grapes. Which my husband told them we don't drink wine. Also we had the drink package, so instead they gave us a $60 credit only after we complained all 6 days

Embarkation

1 out of 5
Staff was very cold and uninviting

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
We had no air conditioning for 6 days out of the 11

Ports of call

Miami, Florida

4 out of 5

Ocho Rios, Jamaica

4 out of 5

Oranjestad, Aruba

4 out of 5

Willemstad, Curacao

4 out of 5

Kralendijk, Bonaire

4 out of 5

Punta Cana, Dominican Republic

5 out of 5

Disembarkation

3 out of 5
Was this review helpful? 20

2 Comments

sheila200    6 years ago

dnguyen    6 years ago

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