Disappointing Food, Service, and Staff Friendliness

Norwegian Star Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 13

Overall rating:

3 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: January 10, 2016

Ship: Norwegian Star

Cabin type: Balcony

Cabin number: 10160

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The main reason my wife and I chose this cruise was because of a few of the destinations. We've only sailed with Celebrity prior to this cruise and found ourselves making comparisons. There is no comparison. The overall quality of the food, service, and friendliness of the staff was less than desirable. A few of the staff were great, and we appreciated their kindness. Each of the excursions we chose were good to great, especially two of them...one in Belize and the other in Roatan. The entertainment was actually better than we expected. We had a nice balcony cabin, and the cabin service was very good, but overall, we probably would not sail with Norwegian again.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Tampa, Florida

3 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Belize City, Belize

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
Was this review helpful? 13

3 Comments

tucksmom    8 years ago

We sailed Celebrity last year for the first time after only sailing Carnival. We booked Celebrity again this year :)

terry115    8 years ago

small ship

JusMe    8 years ago

I agree,  after being spoiled by Celebrity it is hard to step down to the service and food on NCL.   On NCL to get a good meal you have to go to one of the specialty dining rooms and pay extra.

 

A lot of reviews have said bad service and not good food on the star. 

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