Cruise was good but staff was unwilling to accommodate my disability

Norwegian Star Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Reviews: 0
Helpful Votes: 6

Overall Rating:

3 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail Date: December 20, 2015

Ship: Norwegian Star

Cabin Type: Inside

Cabin Number: 8005

Traveled As: Family (older children)

Reviewed: 2 years ago

Review Summary

Cruise overall was good, however, I have a disability and the room I git was so far away I couldn't walk to ut. The staff refused to change my room or offer any help except renting a wheelchair for almost $200! This was uneceptabke and made my cruise unenjoyable.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabiin itself was good but location due to my disability was terrible, staff refused to help o tain a room or give me a free wheelchair to use.

Ports Of Call

Tampa, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

3 out of 5

Belize City, Belize

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

5 out of 5
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