Norwegian Star Cruise Review to Caribbean - Western

4-6 cruises


Helpful Vote

2 out of 5

Not Good

Sail Date: December 27, 2015

Reviewed: 1 year ago

Traveled As: Couple

Customer Service and the general overall attitude on the Norwegian Star that sailed out of Tampa on Dec 27th was not good. I contacted Guest Relations about getting a partially refund on the automatic $13.50/day gratuity which sent back a reply "Your form was submitted successfully, please allow 15 business days for a response." I think the "15 days" says it all.

Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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