Not Good

Norwegian Star Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 2

Overall Rating:

2 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (Tampa Roundtrip)

Sail Date: December 27, 2015

Ship: Norwegian Star

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

Customer Service and the general overall attitude on the Norwegian Star that sailed out of Tampa on Dec 27th was not good. I contacted Guest Relations about getting a partially refund on the automatic $13.50/day gratuity which sent back a reply "Your form was submitted successfully, please allow 15 business days for a response." I think the "15 days" says it all.

Ship Experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5
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