Norwegian Star Cruise Review to Caribbean - Western
Sail Date: December 27, 2015
Traveled As: Couple
Reviewed: 1 year ago
Customer Service and the general overall attitude on the Norwegian Star that sailed out of Tampa on Dec 27th was not good. I contacted Guest Relations about getting a partially refund on the automatic $13.50/day gratuity which sent back a reply "Your form was submitted successfully, please allow 15 business days for a response." I think the "15 days" says it all.