Desapointments

Norwegian Star Cruise Review to Mexico


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: November 30, 2014
Ship: Norwegian Star
Cabin Type: Balcony
Cabin Number: 11116
Traveled As: Family (older children)
Reviewed: 2 years ago

Nice ship, poor quality service. The buffet had better food than the dine in restaurants. The waiters take their time and it is hard to get a refill for your coffee. Rooms are close to each other, crowded. The hallways narrow. The offshore excursions are only promises with no delivery. We booked a fishing trip in Mazatlan. They didn't have the boat available and we had to accept a boat brought out of the storage with very low quality fishing equipment. I believe that the fishing lines had not been replaced in the last 3 to 4 years and the reels services maybe at the same time. Rods with missing rings, you get the picture. And fishes ???? nowhere to be found. Just a 6 HR boat ride. No thanks. We traveled with Holland, Princess, Carnival and Celebrity before. Holland was the worst and Norwegian comes next. The one we liked the most was Celebrity. Even Carnival had better service and food selection. The shows were acceptable with exception of the comedian. He was all over the places, attacking women, politicians, Christianity, men. At one point he became bothersome. We left early. Port debarkation, was base on the offshore trips purchased on board. No trip, you had to wait until everybody leaved than you can go out to enjoy the city. Not fare. 

Food and Dining

1 out of 5
You have to pay for a decent meal. The buffet was better than the dine in.

Entertainment

3 out of 5
The musical was OK. The comedy show was horoble. The magic show was cheap.

Children's Programs

Don't know

Service and Staff

1 out of 5
We refused to have our room services. The waiters lack attention. Hard to get one to clean your table and get you a coffee.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Small. Even Holland had a better balcony room

Ship Tip

If you like to have decent meals, buy the additional restaurant packages. Don't rely on the dine in.

5 out of 5
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