Norwegian Star Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5


Sail Date: November 30, 2014

Reviewed: 2 years ago

Traveled As: Family (older children)

Room Type: Balcony

Nice ship, poor quality service. The buffet had better food than the dine in restaurants. The waiters take their time and it is hard to get a refill for your coffee. Rooms are close to each other, crowded. The hallways narrow. The offshore excursions are only promises with no delivery. We booked a fishing trip in Mazatlan. They didn't have the boat available and we had to accept a boat brought out of the storage with very low quality fishing equipment. I believe that the fishing lines had not been replaced in the last 3 to 4 years and the reels services maybe at the same time. Rods with missing rings, you get the picture. And fishes ???? nowhere to be found. Just a 6 HR boat ride. No thanks. We traveled with Holland, Princess, Carnival and Celebrity before. Holland was the worst and Norwegian comes next. The one we liked the most was Celebrity. Even Carnival had better service and food selection. The shows were acceptable with exception of the comedian. He was all over the places, attacking women, politicians, Christianity, men. At one point he became bothersome. We left early. Port debarkation, was base on the offshore trips purchased on board. No trip, you had to wait until everybody leaved than you can go out to enjoy the city. Not fare. 

Ship Quality
Food and Dining
You have to pay for a decent meal. The buffet was better than the dine in.
Cabin / Stateroom
Small. Even Holland had a better balcony room
Service and Staff
We refused to have our room services. The waiters lack attention. Hard to get one to clean your table and get you a coffee.
The musical was OK. The comedy show was horoble. The magic show was cheap.
Children's Programs Don't know
Destinations and Excursions
We joined three offshore excursions. One was terible, the fishig trip.


If you like to have decent meals, buy the additional restaurant packages. Don't rely on the dine in.

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