Great itinerary

Norwegian Star Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.0 out of 5
9 Night Baltic Capitals (Copenhagen Roundtrip)
Sail Date: June 24, 2014
Ship: Norwegian Star
Cabin Type: Balcony
Traveled As: Singles/Friends
Reviewed: 3 years ago

While the itinerary was great, I was alittle disappointed with the inconsistency of service that we received in the dining rooms.  The service in the speciality restaurants was excellent.  We dined at La Cucina, Moderno, Teppanyaki and Cagney's.  My only complaint for the speciality restaurants was in Cagney's Steakhouse.  We were already paying $30 extra per person to dine in Cagney's and we wanted Surf N Turf.  They were requesting an additonal fee for the lobster because it was considered a second main course, that is absurd.  I cruised on Princess last year and when we requested lobster in addition to our meal, we were not told that it would be an additional cost.  The service in the other specialty restaurants was excellent.  Breakfast in the Versailles dining room was very inconsistent.  At times we had to wait almost 20 minutes for our juice to arrive.  On several occasions, we ordered danish for the table, however, they were never served.    The service in the Aqua dining room was very good which was surprising since this was much more casual than Versailles.  We ate in the Blue Lagoon once for lunch and was very disappointed.  There was a very limited menu and an appetizer was ordered, however, we never received it.  

Food and Dining

3 out of 5
Specialty restaurants were very good, as well as Aqua and Versailles for dinner.

Onboard Activities

3 out of 5
Not too much time spent onboard. Would have liked movies being shown rather than World Cup games.

Entertainment

5 out of 5
The shows were excellent, with a nice variety.

Service and Staff

3 out of 5
Brian in Gatsby's Champagne Bar and Sherin in Star Bar were excellent. Our drinks were delivered promptly and they were very attentive to our needs.

Ship Quality

3 out of 5
The decor was outdated.

Cabin / Stateroom

3 out of 5
I am glad we had a balcony stateroom as the rooms are quite small. Nice size shower.

Ship Tip

The Market Cafe was always crowded and tables were limited. Stay away if you do not like crowded areas.

5 out of 5
Very easy to get around. We went to a restaurant named Host, which was excellent. Tivoli Gardens is also a fun place. Definitely do a canal tour.
5 out of 5
We hopped on the train and toured ourselves, we did not book any excursions.
5 out of 5
The city tour was interesting.
5 out of 5
Try to go to a ballet, if possible.
5 out of 5
Beautiful and quaint. Very good restaurants on side cobblestone streets.
5 out of 5
Definitely visit the Vassa museum.
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