Great cruise / Most terrible room assignment!

Norwegian Star Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

3 out of 5
Verified Review
Norwegian Star

7 Night Western Caribbean (New Orleans Roundtrip)

Sail date: January 06, 2013

Ship: Norwegian Star

Cabin type: Inside

Traveled as: Couple

Reviewed: 11 years ago

Review summary

Absolutely, I would like to review! I am disturbed that I would spend time book a cruise with you all and get the room I and my parents were assigned. I am an extreme heart patient with 22% heart function and sleep is essential for my health and well-being. My wife and I, along with my parents, my dad begin 81, mom 78. were placed in the most front rooms in the bow of the ship. It rolled and rocked all night. I was told this to be the worst rooms in the ship. WHY WHY WHY were we, of all the passengers, the ones to get the worst spots on the boat. I had to stay up at night, int he public meeting areas and sleep in a chair. Not my idea of a pleasant vacation and for me, it was a real health risk. THIS IS NOT WHAT WE AGREED TO MY PURCHASING THROUGH YOUR SERVICE. Could whether your services in interested in making a sell and telling a lie to its consumers, or are you really interested in providing vacation travel to your customers. It this was supposed to be enjoyable, IT WAS NOT!

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Great ship! No one helped us out with the room problem!

Ports of call

Belize City, Belize

5 out of 5

New Orleans, Louisiana

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Cozumel, Mexico

5 out of 5
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