A disappointing experience with NCL

Norwegian Star Cruise Review to Alaska - Inside Passage

Experience: 1 cruise (first)
Review: 1
Helpful Vote: 1

Overall Rating:

1 out of 5
Verified Review
7 Night Alaska & Sawyer Glacier (Seattle Roundtrip)
Sail Date: June 25, 2011
Ship: Norwegian Star
Cabin Type: Oceanview
Traveled As: Family (young children)
Reviewed: 6 years ago

Overall the cruise line did the bare minimum to meet customers' needs. They spent all their time and effort on fee-based services. The $12 per person per day service charge is hefty and was not revealed in booking.

Food and Dining

1 out of 5
Waited more than 30 mins in the line for Chocolate Buffet. They could have openned up more sections to serve.


1 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
but the stupid cruise line gave us less time here than in Ketchikan and Prince Rupert.
Don't Miss: Glacier
3 out of 5

Don't Miss: drive thru the White pass and yukon routes
1 out of 5

Pros: Alaska sceneries

Cons: the $12 per person per day hidden charges

Recommends Norwegian Star? No.

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