A disappointing experience with NCL

Norwegian Star Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 5

Overall rating:

1 out of 5
Verified Review
Norwegian Star

7 Night Alaska & Sawyer Glacier (Seattle Roundtrip)

Sail date: June 25, 2011

Ship: Norwegian Star

Cabin type: Oceanview

Traveled as: Family (young children)

Reviewed: 13 years ago

Review summary

Overall the cruise line did the bare minimum to meet customers' needs. They spent all their time and effort on fee-based services. The $12 per person per day service charge is hefty and was not revealed in booking.

Ship experiences

Food and Dining

1 out of 5
Waited more than 30 mins in the line for Chocolate Buffet. They could have openned up more sections to serve.

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Juneau, Alaska

3 out of 5
but the stupid cruise line gave us less time here than in Ketchikan and Prince Rupert.
Don't Miss: Glacier

Skagway, Alaska

3 out of 5
Don't Miss: drive thru the White pass and yukon routes

Prince Rupert, British Columbia

1 out of 5

Ketchikan, Alaska

1 out of 5

Pros: Alaska sceneries

Cons: the $12 per person per day hidden charges

Recommends Norwegian Star? No.

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